Christine H.
August 2018
Christine H.
August 2018
Karen F.
August 2018
No communication between emergency claims and normal claim departments. I had to chase up my reimbursement only to have it reduced by the excess I have already paid. Takes ages to get replies from them. Not pleased with the fact no one seems to communicate with anyone else
Eugenie E.
August 2018
A quick and easy way to sort through all the various travel insurance policies.<br/>Staff easy to talk too. Asked for my policy to be posted to my home addres, rather than email, it arrived within a couple of days.<br/>Very satisfactory.
Colin T.
August 2018
Fortunately we did not have to make a claim, but we did have some concerns when the Lombok earthquake hit in Nusa Dua where we were staying, I was glad we did not have any damage except our restaurant dinner and drinks were shaken off the table before we took refuge in the street.
Maurice B.
August 2018
When we take insurance we always hope we do not need to claim, and if we do, we don’t want hassles. On one occasion I had a claim with 1 Cover, I lodged it on a Sunday and I was settled by the following Thursday. Cannot ask for better than that. Fully recommended.
Russell H.
August 2018
Taking out this insurance was very quick and extremely easy to do online and the application questions were easy to understand.
Donna L.
August 2018
While I have never had to claim on my travel insurance every time I've searched for travel insurance I've found 1cover to be the best cover for the best price and they'll cover your pre-existing conditions for very reasonable amounts.<br/>Really don't think I'll look anywhere else in future.
Robert J.
August 2018
So easy to apply, didn’t need to use this time though we did make a claim on our very first overseas trip and it was a simple, no hassle transaction, customer service is fantastic. Will be using 1cover for all our overseas adventures.
Linda S.
August 2018
So many insurers refuse to cover, but 1Cover was so helpful and encouraged my adventure holiday and knowing this took any pressure off, knowing you're covered right through. You were so helpful and fun to talk to when setting this up, thank you and I will be using you again on my next adventure. Cheers 1Cover :)
Leanne L.
August 2018
Whilst travelling through Ireland on an organized coach tour my husband and I became unwell and couldn't continue our journey. From the moment I first made contact with 1Cover, to the payment of our claim, the people I had contact with were friendly, helpful and efficient.
Pauline T.
August 2018
I’ve had 1Cover insurance for a few years now and never needed to do any claims. This time however, after being in an accident, I had to deal with the medical and claims department. Both departments were very reliable and easy to deal with. Highly recommend this insurance company
Maria S.
August 2018
1Cover are great. I've gone overseas three times in the last 4 years and have used 1Cover every single time. Good price and they seem to get back to you quickly.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
Whilst I appreciate the prompt responses, both at the time of my accident and subsequently, I was disappointed to find that my cover did not include the necessary expenses incurred as a result of my accident overseas. It appears it would have been better for me, and more expensive for you, had I stayed longer in Scotland and recuperated there.