Donna P.
October 2018
Donna P.
October 2018
Anne M.
October 2018
I have a pre-existing health condition. The premium I paid with 1Cover was the lowest of at least 6 quotes I obtained!
Janine H.
October 2018
Unfortunately we have had to make two significant claims with 1Cover and they could not have been more helpful. Our largest claim was nearly $10 grand it was approved within 48 hours and payment was sent another 48 hours after that and when you are dealing with a badly injured husband not having to worry about the claim was a blessing. You can always call and talk to a real person to get advice, they return calls and send emails as promised. I have recommend 1Cover to all of our friends and family, we have been using them for years
Emma C.
October 2018
The company was great and helpful when putting in a claim and a settlement was received and agreed on promptly.
Carmel V.
October 2018
I cant thank 1Cover insurance went on a cruise and got very sick nearly dying and to recommend this insurance is an understatement they have to be the best by far. Thank you so much.
Vaughan M.
October 2018
We now always use1Cover and have had to make a few claims over the years related to medical issues or flight cancellations. The claims process is very straightforward and you are always treated as if your claim is genuine - not as is if you are a criminal trying to milk a refund. The service I have received has been consistently excellent. I would definitely recommend 1Cover - and do!
Rodney S.
October 2018
It was rather messy trying to make a claim online, the way each input had to be a separate file. I rang the help number and sorted things such that some things did not have to be input. Once the claim was submitted it only took a day to be approved and a date for money to be paid advised to me. I also found things straight forward in entering and getting responses on pre-existing illnesses. I have been overseas more than 10 times and this is the first claim I have ever made. I believe I should be able to get a no claim bonus.
Maxwell R.
October 2018
I chose this policy because it fulfilled my needs and was comparatively good value for money. As we didn’t need to make claim, I had no experience of the claim experience but I did have peace of mind knowing that any eventuality would be covered.
Luke K.
October 2018
Amazing customer experience. Submitted a claim and received a response on the same day. Claim processed the following day.
Domenica M.
October 2018
I would highly recommend 1Cover insurance they are awesome to deal with and the prompt service they provide is very friendly and understanding. I have now used them several times & have never had a bad experience. Thank you so much on the excellent customer service that you provided I will definitely continue to use your insurance again.
John O.
September 2018
We always get cover 1 travel insurance never had to claim but peace of mind knowing we are covered
Paul J.
September 2018
We were fortunate we didn't need to use any cover. It was value for money. Also whilst away I was emailed in case we decided to stay longer we could extend the cover.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
Had to cancel a recent trip due to husbands illnees and inability to travel. 1Cover were prompt and professional in their response and claim was accepted. Can’t fault them.