Kevin C.
February 2019
Kevin C.
February 2019
Kirsty R.
February 2019
My daughters and I use 1 Cover all the time now as I find you competitive, user friendly online, good follow up email system and my daughter claimed a few years ago and the support and ease and speed at which claim was handled was so professional, fair and easy.
Esther R.
February 2019
1Cover Insurance is the best Travel Insurance<br/>They are easy to contact response write away.<br/>and they are specific of your needs.<br/><br/>The cost is affordable and you are insured in high standard.
Denis G.
February 2019
I have been using 1cover for years now. Price has always been good for the cover provided. Had my first claim last year which went smoothly. Only thing I would have liked I'd to stay with a multi trip policy but it now stops at 65.
John
February 2019
We had reason to make a claim on our trip and the service we received was prompt and our claim was settled quickly and the funds deposited within a couple of days
Nat D.
February 2019
I've used 1Cover a number of times for both domestic and international travel insurance. I have always had clear information regarding what is covered. A number of years ago I made a claim for a stolen item, which was paid promptly. Highly recommend. Their PDS is clear and easy to understand & value for money is second to none.
Brian C.
February 2019
My experience was very good in a claim we had. The only thing was that your contact was through Australia. I did post my papers to NZ office and they forwarded on what they required, but that took extra time. I have had experience with other insurances and find 1Cover the best.
Jay
February 2019
I was devastated to have crashed my rental vehicle with a $2800 excess and even more devastated that I had to out lay that much cash at the end of an expensive trip! <br/>After completing the super simple online form to my surprise the cash was back in my bank account 48 hours after making the claim!
Alex
February 2019
My wallet was stolen while overseas in Spain. When I returned home, I lodged a claim with 1Cover. The process was simple and a staff member had responded within 24 hours. I received my money within the week. Highly recommend.
Kevin C.
February 2019
Our recent cruise to PNG, unfortunately, had to cancel 2 port visits due to weather conditions. I spoke to a very helpful lady, 2 days ago, in the Claims Department, who advised me that I was eligible to claim and what paperwork I needed to submit with my claim. I now wait for the decision on my claim.
Gisela J.
February 2019
I was very pleasantly surprised how fast and professional 1cover dealt with my submitted claim. I had used them several times in the past but fortunately never had a claim. I compared a lot of travel insurances and find them extremely good value for money. Just organised my travel insurance with them for our upcoming trip through the USA.
Ash D.
February 2019
From my own personal experience breaking my elbow whilst on an overseas Ski trip in Austria 1cover was excellent extremely easy to make claims and quick to pay once claim is lodged.<br/>The only gripe is I wish there was more communication after you had lodged the claim, I didnt receive an email or anything after I had lodged letting me know it had been received or when the payment was sent I just happened to check my bank account and it had already been paid 3 days after the claim. Not a massive issue but perhaps an area for improvement.<br/><br/>Other than I cannot fault 1Cover as an isurance company. Will definitely use again for future trips.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
I returned from PNG 14 February. Rang 1Cover on Monday 18 February (very helpful, caring lady) then submitted my claim. One week later I received advice that my claim has been approved and my refund is on its way into my bank. Fantastic service.