Suzy D.
June 2019
Suzy D.
June 2019
Andrew W.
June 2019
I have taken out travel insurance with 1 Cover on a number of occasions. I have found their premium pricing competitive. My first experience in a claim was handled efficiently and professionally. Overall a very good experience with this company and I will continue to use them in future travel.
Stephen T.
June 2019
Good choice, easy to purchase and communicate with, I’ve been using 1cover for over 7 years now for my frequent travels overseas and have always been easy to deal with.
Rachel L.
June 2019
I was robbed in Bali,no immediate help then no coverage as my wallet was taken not cash on me even though my wallet in same vicinity. Having the policy did not help me!
Roz
June 2019
Absolutely fabulous service from 1Cover. Quick, easy with refunds provided in a timely fashion. Instead of dealing with many people during the claim process you have one dedicated claim manager. I would highly recommend this cover for a holiday which includes flights, accommodation and a overseas cruise. For our future family holidays this insurance will be the 1!!!
Jodie J.
June 2019
Thankyou so much to 1cover who covered our recent cruise after hitting cyclone conditions. I chose 1cover because they came highly reccomended for cruising and took out the additional cruise cover for our family. To be able to speak to a consultant in an emergency was so reassuring when away from home and we found 1cover to be incredibly supportive and efficient. They covered our whole family's emergency experience and the claim experience was fairly straight forward. I would definately use 1cover again for our families future travel.
Madison A.
June 2019
We applied for a refund and within 3 days we received a notification that the refund was already transferred to our bank account.<br/><br/>This is by far the quickest and most hassle free travel insurance we have ever tried.
Marisa
June 2019
On a recent trip our bags were lost. Upon returning home I placed a claim on the website and 2 days later money was in my account. Will definitely be using 1Cover for our 2 upcoming trips.
Anne
June 2019
Recently I had to make a claim on my travel insurance when ill health prevented me from taking my planned trip to Thailand.<br/><br/>I submitted a claim to 1cover and it was paid within 10 days.<br/>Excellent service and prompt payment.
Glyn L.
June 2019
No problems, no claims, easy to take out, easy online service. Reasonable price.Will do it again.Happy with the service.
Glenys H.
June 2019
Once all my documentation was submitted my claim was approved quickly. I have not had to make a claim before but always use 1Cover as it is easy to apply on line and value for money.Now for my first claim i am extremely happy with the way i have been kept updated throughout the process and the prompt processing of my claim.
Angelo P.
June 2019
Luggage was lost in transit. Luckily it turned up 12 hours after landing in Kiev. Contacted 1cover on what I could / should do but assistance was minimal.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
Have used 1Cover on our past four overseas holidays, we've never had to claim luckily enough so we've never had a claim experience, an insurance company is only as good as its says it is when it comes to paying out on a claim