Clare W.
July 2019
Clare W.
July 2019
Ashlee R.
July 2019
I brought this cover as I heard it is the best travel insurance and it also came with a decent price and coverage of possible medical emergencies making it good money value.
Illana C.
July 2019
Mobile stolen out of my bag whilst overseas. Overall process handled terribly from the initial call I made to lodge a claim. I submitted an online claim with supporting documentation, and claim rejected on unjust grounds that bag was left unattended at time of phone being stolen out of the bag by me, when my husband was with the bag and he was dual name on policy! I am taking official complaint to Ombudsman. Unprofessionally managed by 1Cover. Very disappointed after I've used them numerous times. As they say " you pay for what you get" There's definitely better providers and products on the market!
Mary F.
July 2019
Had to submit a claim which I did on line. Very easy to use. Submitted claim and within 10 minutes had an email to say claim approved. Wonderful service.Will be using 1cover again and recommending it.Many thanks.
Happy T.
July 2019
We have used 1cover for all our travel insurance previously. Unfortunately this trip we became ill and had to submit a claim. The claim was easy to submit on line and was processed quickly. We were advised by email and SMS all through the process. Highly recommend 1cover.
Craig S.
July 2019
My wife was recently unwell while travelling in the US. After spending less than 24 hours in an ER we received medical bills well is excess of $20000US. 1Cover took care of everything with the minimum of fuss.
Paul R.
July 2019
Very easy to organize this insurance, and reasonably priced, but difficult when it comes to a claim. It appears that you need to prove ownership of anything that you claim for in the event of loss or damage, so unless you have kept all your receipts don't bother to claim. When we found this out after making a claim, I went through everything that I took away with me and found that I would not be able to prove ownership of anything I took with me.
Sheldonwhite
July 2019
Lost my passport. Needed multiple emergency flight revisions and was stuck for a hotel room in Paris so it was expensive.<br/><br/>Claim was processed efficiently and within agreed timeframes.
Andrew C.
July 2019
Although we have never had to make a travel claim, we rely on 1Cover for total peace-of-mind when travelling as a family.
Mattias H.
July 2019
The 1Cover Comprehensive Travel<br/>insurance policy offers the protection I need when traveling for a reasonable price. Their medical coverage is especially good.
Gail P.
July 2019
Travel insurance is a must when travelling. Although we have never had to make a claim, buying travel insurance was a simple process and gave us peace of mind if anything did happen. We witnessed others having misfortunes, either pick pockets or health issues, so we felt we had done what we could to protect ourselves as much as possible.
Mechelle S.
July 2019
1Cover insurance were excellent when I needed help on my last overseas trip in 2018, they were kind , helpful and took care of all claims in a smooth and timely way. Thank you.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
I had no issues at all. Submitted all requested documentation and was approved very quickly without any issues. Will use you guys again.