1Cover Travel Insurance Review

My Husband and I booked our cruise on the Majestic Princess in Feb. 2019 and sat back and Looked forward to it. We took out 1 cover 100% insurance for everything (very Reasonably Priced) with a $200 excess, at the time of booking, Then around 2 weeks to departure. One of us got sick due to a change of medication and was rushed to Hospital for 4 days. The recovery was not in time to go on the cruise so it had to be cancelled at short notice. This resulted in very little of the cruise, Flights and accommodation monies being returned to us. we put our claim into 1 Cover and after a short period of time when ALL documents needed were submitted, we received a notification the claim had been processed and we would receive all the money we claimed for. It would be in our bank within 10 business days. we were thrilled, and during the hole process all the staff were very helpful, informative and very patient<br/>Thankyou 1 Cover

Everything from taking out the insurance and ultimately claiming for some damage was handled very efficiently and promptly online. Well done

My phone was stolen whist overseas, and i was quite devastated. After supplying all the appropriate documents, My iPhone XS was covered for the maximum amount and i was able to quickly get my things back in order.<br/>Highly Recommend!

I usually use Australian Seniors Insurance, as they usually have the most competitive prices & coverage (I am 75).<br/>Last 2 trips I have used 1 Cover as they were comparable & completive.<br/>However I have now booked my next trip, again, with Seniors as 1 cover were much more expensive.<br/>I have been buying travel insurance for 50 years, it pays to get a few quotes from reputable companies.<br/>When are Travel insurance companies going to specify a rate per day for cruising (river & Ocean) & land travel? as the loadings are different! This was the issue when I wanted insurance for 8 days river cruising & 8 days land travel, I had to take 16 days Cruising at a premium.

Thankyou kindly to all of your wonderful staff members. You all work as a team, have amazing empathy and are all very professional at your jobs.

I have been using 1Cover for over 10 years for all my travel insurance. Purchasing the cover is simple and also explanatory, the cover is comprehensive and the prices are fair. <br/>Unfortunately I have had to claim twice and it has been a stress free experience. <br/>I highly recommend 1Cover.

We received a decision about our recent claim, within a week. Staff were very helpful when we called to make enquiries and ask for advice after we were stuck on a hike and missed flights and accommodation.

After suffering the effects of what we discovered to be a parasite and infection while on holiday in Bali, we called one of the local health providers (clearly aimed at the tourist market). Sceptical about the suite of tests, drugs, and costs associated, I called 1cover (After reviewing the PDS) and advised them of the situation. They could not have been more supportive over the phone, offering to assist with payment of the treatment if we couldn't manage ourselves, and checked up a couple of days later to see how the recovery was going. The claim process was simple and was a relief.<br/>As a side note, it turned out that the medical treatment was as good as that in Australia, with all treatments supported by our GP. We would definitely use them again.

We have used 1Cover for all of our overseas trips and fortunately have only had two claims over the years. 1Cover has been very helpful in both cases and the claims process has been very straight forward and simple to use.

Highly recommend 1Cover to anyone considering travel insurance. Their customer service is fantastic and great value for money.<br/>Unfortunately we did have to make a claim but this was no problem with the claim being reviewed and paid with 7 days.<br/><br/>1Cover A+++

Unfortunately I had an accident whilst overseas, thankfully 1Cover made the whole process from my hospital costs, additional hotel and flight costs and other out off pocket expenses a stress free process. They took extra steps to ensure that I got home safely and as I was travelling solo I am extremely grateful for their diligence and care. The claim process for my out of pocket expenses was also reimbursed in a timely manner. I was impressed with the professionalism of all staff I spoke to and in particular Toka from the NZ office as he helped me through the whole process. I highly recommend 1Cover.

1cover whilst overseas advised we could claim a new flight cost due to a cancelled flight. We have now submitted the claim and Icover are saying not covered. Poor form.