1Cover Travel Insurance Review

I have used 1Cover for all my trips in last 12 years and never experienced any problem with communication, claims, pricing and timely response etc. <br/>I would recommend 1Cover for all travellers.

I have used 1Cover for all my trips in last 12 years and never experienced any problem with communication, claims, pricing and timely response etc. <br/>I would recommend 1Cover for all travellers.

A full week of delayed baggage, and 1Cover expects me to spend half my holiday finding receipts for items lost.<br/>Can anyone tell me? <br/>"Do YOU personally keep a receipt for clothes and underwear you bought 1 year or 2 years ago that you didn't expect to lose during travel?"<br/><br/>+ The signup and purchase as so smooth,<br/>+ BUT When it matters most during claiming and when it goes pearshaped, 1Cover doesn't come through.<br/><br/> I've been using 1Cover in all my past travels and have never claimed, only just this one<br/><br/>It is safe to say, <br/>I will stop recommending 1Cover<br/>and will stop using 1Cover, such a shame.

I recently broke my ankle overseas, and 1cover were there to help. From helping me out at the hospital, to advice from nurses and doctor on some of the confusing directions the overseas doctor had given me, to getting me home in the safest and most comfortable way possible. The claim was easy to process, and the reimbursement of personal money spent has been extremely quick in nature. I highly recommend 1cover, and will always choose them for my future (and hopefully injury free) trips. Thank you.

Very pleased with the quick response to our claim. Once we had submitted the requested paperwork the claim was approved 6 days later, and the money was in the bank 3 days after that.

Make sure you read everything. lost my kindle on the plane I said the last time I saw it was in the overhead locker. Items are not covered in the overhead locker I was told. I've used 1 cover over 15 times and never claimed.I will Never use them again.

On our trip, we had a fight time change prior to leaving. But the change time between domestic and international was not the required after changes. Our insurance covered overnight accommodation in order to put us back onto a flight the next day. This saved us the hassle of staying at the domestic terminal overnight.

It is impossible to give a rating on a product you haven't used. This is only possible if you've claimed on your policy and are reviewing if you had your claim paid fairly and efficiently. I have had policies with other travel insurance companies with 5 star ratings (given for ease of taking out policy and competitive cost). It could be a different story when it comes to a claim. Despite hours wasted to provide supporting documentation, there were so many exclusions in the fine print of the policy that my claims were not paid, despite my legitimate claims due to airline delays and COVID. My suggestion would be for would be travellers to only look at reviews from people who have had to make a claim on their policy. Re 1 Cover, after I bought the policy I realised the COVID cover only applied if you got COVID while on holiday. What if you got it a few days before leaving on a big trip and couldn't go? Apparently, 1Cover's policy (like others) doesn't cover you for COVID your timing is bad, so you would be very much out of pocket, even though you thought you were covered for COVID. Detailed reading of all policies is required.

Although quite entailed with regard to documents required to substantiate a claim, I am an older woman and was able to follow the directions. Claim was paid within a couple of days.

I was very disappointed in the service I received from 1 Cover recently.<br/>I have been a customer for over 10 years and have never had to make a claim before.<br/>On a recent trip we had to return because of a family emergency with my Father in law.<br/>I understand that because of his age we were not covered for any return airfares but do believe I should have received a refund or credit for the 50% of he policy I did not use. <br/>I replied to 1 Cover after being informed of this and received no other communication. Very poor.

I always get 1Cover when travelling - haven't claimed yet, so can't comment on that, but they are BY FAR the most competitively priced based on the amount of cover.<br/><br/>I would highly recommend 1Cover to anyone - do your research and you'll see that they cover an equivalent, or in some cases even higher, $ amount than travel insurers such as CoverMore.

My claim was assessed quickly with a favourable outcome covering all my costs minus the excess, was a great great relief.