Anonymous U.
February 2013
Anonymous U.
February 2013
Rhett
February 2013
We insured our Tassie holiday with 1Cover which was a simple fast online service with great value for money Unfortunately the day before our proposed trip I became ill with a swollen knee and leg. We then claimed for lost airfares and deposits on accommodation. The claims process has been smooth and dealing with their friendly efficient and courteous staff took all the stress out of the process! I will recommend this company to all my friends because a true test of quality travel insurance is when you need to claim!
Danielop
February 2013
I suffered a big cut to my leg on a trip in England and the entire experience of having to deal with the uncooperative customer service team of 1Cover has been horrible. There was absolutely no assistance from their end and now, they just keep requesting for unnecessary information regarding the incident, which I have already supplied multiple times. Really disappointing!
Anonymous U.
January 2013
Always cheap, easy to deal with. As an frequent international traveler I like the comprehensive cover they offer. I'm often carting my various i-tems around with me, along with clothes. Nice to know I'm covered!
Dnatemperly
January 2013
This was the first time I had used 1Cover for my overeas travel with the family. It was so easy to access online with a comprehensive overview of what we were covered for without the jargon. The insurance cover was very compretatively priced and the purchasing process was simple and straightforward. Will definately use 1Cover next time we travel.
Anonymous U.
January 2013
ICover insured my pre-existing medical condition. Getting the cover was relatively straightforward and quick, which was good because I left it until pretty much the last minute. The premium was excellent value.
Mapul
January 2013
I used I Cover for the first time with my recent travel and have been extremely pleased with the ease of service and value for money. Fortunately I did not have to make a claim and I will definetely be using ICover again next time I travel. Maxine
Brett
January 2013
I cannot speak highly enough of my experience with the Travel Insurance provided by 1Cover. I recently had to claim against my policy for rental vehicle excess, and I fully expected to have nothing but trouble having the claim approved, if indeed at all. I was more than pleasantly surprised by the manner in which my claim was managed by 1Cover. From my first enquiry they were courteous and clear about what I had to do to lodge the claim. After lodgement, my claim was processed very promptly and I received a full statement in the mail detailing the breakdown of the payment I received. I now recommend 1Cover to all my family and friends.
Michael976
January 2013
I insured my trip to Athens through 1Cover. En route, 2 of my bags got misplaced by the airline company. Neither the airlines nor 1Cover helped me in any way. I lost my valuables and now 1Cover has refuted my claims on grounds of negligence by the airlines. Do not go to 1Cover under any circumstances.
Ronred
January 2013
Interacting with 1Cover has been a wonderful experience. Their service team is amazing and the entire online process, right from the application to the claims, is effortless. I will definitely continue to use them for my future travels.
Sarah
January 2013
The services of 1Cover are really excellent. I was flying to India and due to some unavoidable circumstances, had to stopover at Nepal on the return journey. There I developed severe stomach ache. 1Cover paid for all medical expenses and their response time was really quick. A phone call was all it took from my end and I was sorted. Keep up the good work 1Cover!
Jimathans
January 2013
The claims process with 1Cover was the smoothest that I have ever experienced. The medical claim was completed over the telephone and I did not even have to post the original invoices to 1Cover. This clearly demonstrates that 1Cover respect that their client's time is valuable and they ensure that their claims process is not cumbersome or long-winded like some other insurers. I Cover have got my travel insurance business for the forseeable future.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
Very competitive prices and overall cheaper than other travel insurance providers with similar or better coverage than other providers. Have recommended to friends who were travelling overseas!!!! Peter