Dinh C.
April 2015
Dinh C.
April 2015
Kp
April 2015
1Cover experience is so seamless and harmonious, it would make Einstein’s cheek blushing knowing his relativity theory has been applied first by this travel insurance company when time and space stretches to expand my holiday experience.
Kawwssk
March 2015
Very very very nice and good and friendly. Also they had a good one too. So that is good. I think. At least. Maybe not. Everyone has a shot I guess.
Toli
March 2015
I received exceptional customer service each time I made an inquiry. The staff were professional, reassuring and transparent. My claim was quick and straightforward, with an outcome in less than a week! 1Cover is my "go-to" from now on.
Peggy
March 2015
Have used them a few times and on practically all occasions I had to submit a claim for medical expenses or delayed luggage and it was a smooth and quick process. I highly recommend them for peace of mind.
Tara
March 2015
Last year I went to South America and got my travel insurance with 1Cover who were great. I had compared prices online beforehand and they seemed to have not only the best cover for what I wanted but suited to my budget too. I liked the print out I got with all the info needed in an emergency and the support from their staff when I needed it.
Amanda C.
March 2015
Cannot fault 1Cover, after having some items stolen from my luggage whilst on holidays, just a phonecall and my claim was dealt with hassle free, easy and not stressful at all! I wouldn't take my insurance out anywhere else now after dealing with 1Cover!
Steve
March 2015
Used 1 cover for my trip to europe last year, was reasonably priced and provided pretty good cover for anything that could go wrong. Will use them again for future trips.
Matthys
March 2015
Being 90 years of age most insurances don't want to know you. But with 1Cover there was no problem and people were very helpful with my application. Of course there are restrictions and limitations, up to the individual to decide.<br/>My claim was promptly attended to.<br/>Very happy with 1Cover.
Lynda M.
February 2015
After getting travel insurance every time I go overseas this was the first time I've ever had to make a claim. Everything was perfect, very easy to make a claim and it was dealt with really fast. I was very happy with the service. I will be using 1Cover again for my next trip!!!!<br/>
Snehal P.
February 2015
I had bought 1Cover for my travel insurance, When I travel to Canada and New Zealand, luckily I did not have to claim anything but it was peace of mind.
Kerryn
February 2015
Recently I was involved with a serious medical claim originating in Whistler, Canada, which was going pear shaped very very quickly. Claims team at Allianz can only be described as disgraceful and possibly bordering on negligent, making an extremely traumatic experience even worse. However, once Mel from 1 Cover intervened the whole situation turned around within a matter of hours; as a consequence Allianz reconsidered their treatment of the injured party and met their obligations. I cannot sing Mel's praises high enough and hope her employers know what an amazing employee they have in her! Thank you Mel for your understanding, empathy, professionalism, graciousness and courtesy! Kerryn<br/>
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
I provided all documents and 1Cover still keep asking more. They were nice when you pay for them and they made a lot hassle when you do a claim. Finally, I gave up my claim.<br/>Very bad and never go with them again.