1cover Travel Insurance Review

Hidden clauses...not good to have. Better to try others instead of 1cover.

It took over 1.5 months for my claim, I had to follow up several times with paperwork that was already submitted on the original submission. They paid me into an incorrect account even though my details were correct on the paperwork. The depreciation on a phone I purchased late Dec and was stolen mid February was over $350 which was ridiculous. Other than that my experience as ok! Not sure if I would use them again.

Dealing with making an insurance claim was a nightmare! Difficult people and no lenience with providing documents. Will not return!

I recently had to lodge a claim with 1Cover and the process was so easy from start to finish. Our first phone call was on Christmas Day 2015 and we spoke to a real person and they were really friendly and supportive. The claim form was easy to navigate and the claims agent was professional, quick and efficient. Thank you for making us feel welcome when we contacted you! We will definitely use your company again. Great rates and great service!

Was extremely disappointed to know that insurance is not covered after you disembarked I am still today paying $45 for eyes drop for illness contracted on ship.

I have used 1cover a few times now for overseas travel. Due to a sudden health problem I was forced to cancel a trip to India. Claiming was uncomplicated and payout was within a reasonable time frame

The staff were very helpful and pleasant to speak to. We chose this company as our application form was easy to follow. Having to make a claim was easy and the service was prompt with hardly any waiting to receive our claim payment.

All around great product and service. Hassle free claims with supportive staff. Great value for money, easy to use. Thanks 1Cover!

You may think you wouldn't need to make a claim, but when you do, all the what if's?? come to mind. You needn't worry with 1Cover!! The claims process was simple, hassle free and easy. Never need to pay the high cost of Rental Car Excess again, just take out 1Cover Travel Insurance and if the need arises, your premium will cover the cost of repairs to the rental vehicle. We were not out of pocket one cent. You also have the bonus of luggage cover and in some cases flight cancellations or reschedules are covered too.

The claim was successful. The staff was pretty efficient and helpful. The money came in the specified time and the amount was pretty fair.

The claim required several documents to substantiate the claim. The claim was handled professionally and very satisfied with the whole process. Well done

I bought their already overseas cover as I forgot to pay my tickets using my credit card to get my usual complimentary travel insurance. Glad I bought it as something happened to us and we needed to claim. The claim experience was very prompt and straight forward. I would not hesitate to use 1Cover again for my next travel.