Joshua M.
July 2017
Joshua M.
July 2017
Michael M.
July 2017
I had no cause to make a claim. but knowing I was fully covered for any even was reassuring.<br/>easy to obtain and arrange via internet. quick and easy. thank you.
Robert S.
July 2017
I have chosen 1Cover for both of my recent overseas trips. Both trips have been a little different to typical backpacking or overseas travel. We've been driving either bought or rented vehicles through many countries over many months, well of normal tourist routes in both Africa and Central Asia. So before buying travel insurance for these trips I had to carefully study PDSs from several companies and call the companies to clarify exactly what would be covered and what wouldn't. The result of the research and discussions was that 1Cover provides excellent insurance and every time I've called or emailed them they've answered my questions clearly and concisely with no wasted time.
Pauline H.
July 2017
Luckily we didn't need to claim , but the service we had on the phone getting the cover was really good and helpful
Cameron S.
July 2017
I wish I didn't need to purchase travel insurance (or any insurance) but it's necessary, when traveling with family, and 1Cover makes it easy. Compared prices with a couple of alternatives, competitive prices from 1Cover. Haven't experienced claims, thankfully, but the purchase experience was good. We'll consider 1Cover again next time we travel.
Madeleine R.
July 2017
I have had such a great experience with 1cover in the past but I guess that's because I haven't had to call out of hours. I was in a very distressing situation at Hong Kong airport when I missed my flight because the previous Qantas flight was delayed. There were no Qantas staff at Hong Kong airport at 8pm to help us re-book flights and was sent on a mission all around the airport for about 2 hours. I tried calling 1cover and of course office was closed and couldn't even get advice on what to do. Really frustrating. When your operating as a global travel insurance company there should be an operator available at all times. Thankfully someone finally gave us a number to call qantas and we were able to be re-booked on to another flight. Imagine though if that hadn't happened?? I would of had to wait overnight in the airport to speak to someone from 1cover, little too late. Not happy and I'll definitely be re-thinking going with 1cover again.
Ronald B.
July 2017
Being over 70 travel insurance is very expensive, the cover provided was what I required and was one of the cheapest. Would recommend.
Sharyn L.
July 2017
Thanks for the fast service. I got sick on the day we were to travel home and could not get on the plane. Staff at airport helped us out also. Called 1cover and they said we were covered for everything. It was after hours and we were overseas. Told to keep all receipts get a letter from the doctor and said we could get the same rated accommodation that we had during the holiday Easy to deal with and settled fast. Would recommend travel insurance from 1cover to anybody. Thanks for the great service both setting up insurance and helping with the claim. <br/>
Rachel S.
July 2017
1Cover was easy to purchase and the comprehensive cover gave me confidence that if i had an issue when overseas they would help me resolve it.
Kevin G.
July 2017
The cover was pretty much exactly the same as everyone else's. I could get cover for an existing chronic condition which was pretty much the whole point of getting cover.
Michael R.
July 2017
Although we did not have any mishaps and didn't need to claim anything during our 1month Asia holiday recently it was Peace of Mind to have as a backup if need be. <br/>Have always had a great rapport in the past with 1Cover and will use again in the future.
Lisa T.
July 2017
Web experience was easy. Quote was competitive.<br/><br/>I selected to pay extra and eliminate the excess.<br/><br/>In my past experience I didn't see this option so maybe it could be clearer on the web.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
Have been using 1 cover for over a year now, and just recently got the frequent traveller annual cover. Have made 2 claims due to disrupted travel and had no problems what so ever with the claim. They were very fast and easy to deal with compared to any insurance I have ever dealt with. Hence why I got the annual cover