Erica F.
September 2017
Erica F.
September 2017
Suzanne S.
September 2017
1Cover was by far the cheapest compared to other travel insurance providing the same cover if not better! Thank you!
Janice S.
August 2017
because it is quick and easy to insure yourself against heath worries and problems which might occur. We have always insured ourselves with 1 Cover Insurance before we go cruising. To date we have had only made 1 claim online and that went well. Also telephone conversations went well with the staff before buying an insurance policy online. I wouldn't hesitate recommending this company.
Terence O.
August 2017
Quick and easy to complete, saves you a lot of money you can then spend on your hard earned holiday. I was very impressed and will definitely use 1cover again.
Frances G.
August 2017
Easy application process and reasonably priced. Haven't had need to make a claim, but feel comfortable at this point that claim process would be just as easy.
William H.
August 2017
Cant use any more as i am 75 most insurers i have checked cover me to 90.... dissapointing i wont be anle to use the servoce again
Dave G.
August 2017
When i called 1cover two days before the storm to mention that i was heading towards it and was i covered for changing my travel *away* from Harvey i was told that there was no cover until *after* the event. <br/><br/>When i called from Houston during Harvey to ask if i was covered for getting a hotel in Dallas if i could get there i was advised that i was supposed to stay in the same hotel or 'in the area' (in other words stay in the disaster area!) and that i wouldn't know if a Dallas hotel was covered until i put in a claim (who wants to bet the claims team reject it?).<br/><br/>So the Emergency Team can't advise on cover. They have also provided zero advice on the best approach to minimising the impact and expense caused by Harvey. So what their role entails is anyones guess (giving useless rote responses seems to be their current modus operandi).<br/><br/>What is painfully obvious is that 1cover are fine if your biggest travel risk is losing your phone or having a flight delayed. If you find yourself in a serious pickle then you are better either relying on your own wits or going with a *real* insurance company.
Paul W.
August 2017
Very simple, fast, easy to navigate application process. Continually kept in touch while away with email reminders. I haven't had to make a claim as yet... I hope I don't need to but I do have peace of mind that I have 1 Cover insurance.👌🏻
Eric B.
August 2017
I have used 1Cover direct insurance for our travel for many years now. I often recommend it to others when they ask me about this type of insurance.
Lucy L.
August 2017
1cover came highly recommended to me by friends, so I decided to use them. Great communications, conditions and value for money. Recommend highly and will certainly use them again!
Michael C.
August 2017
Have used 1Cover on numerous occasions and premium paid for the cover provided (as much as we can fully comprehend the conditions) seems excellent.<br/><br/>Have not had to make a claim so cannot comment on this aspect of 1Cover.
Robyn K.
August 2017
Was able to enjoy my holiday without worrying what would happen if i had a problem, like my friend who was injured and had to cut short their trip.
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
Applied for cover for a pre existing injury and was prepared to pay to extra for it, but they wouldn't cover me. Kind of defeats the purpose of having insurance.<br/>I've also used them every single time I've travelled and this last time I phoned to get cover and I didn't even get a discount for being a repeat customer where every other year I have. This is just ridiculous. No loyalty.<br/>Also, the "refer a friend and get a gift card" thing is a lie. I emailed back and forth numerous times with 4 different policy numbers of family and friends who I've referred and no one has ever gotten back to me. The reason I had to email for it was because the link they give you to book through doesn't work. It is a direct link to the main website. I've never received any gift cards and they can't even respond to my emails. Just slack. I won't be using them again.