Clint M.
October 2017
Clint M.
October 2017
Lilian K.
October 2017
1cover is great. They cover multiple pre illnesses in the standard cover. Thankfully have not needed to claim very often but when I have the procedure was simple and I had no fuss getting paid.
Tanya B.
October 2017
I have used 1Cover travel Insurance for several years now and luckily only ever had to make a claim once. The claim procedure was quick and easy and everything was paid out without hassle or question. <br/>1Cover offer the most competitive rates for the most comprehensive policies, whether they be interstate or international.<br/>I honestly cant speak highly enough of them and me and my family never leave home without them!
Mohammad H.
October 2017
Taken travel insurance for my family while travelling Singapore and Malaysia for one week. I felt relaxed with my two small kids by taking this brilliant value for money Cover
Christine S.
October 2017
Easy to organise and pricing is very reasonable, haven't had any need for a claim in the whole time we have been using 1Cover.
Victoria O.
October 2017
Hi there, the day before we were due to return, my daughter was sick. I was looking to speak to someone to get advice regarding my options if she was unable to fly the next day. I tried the "emergency" number that was on the voice message for after hours and the number did not answer, instead I got a recorded message asking me to leave a message. This was not an emergency as such, however, I was faced with not being able to travel home due to a sick child, and needed to understand my options - what if we couldn't fly - what would happen to our flights? Did I stay with her and the rest of the family fly home? Could we stay at the same accommodation or did we have to move? Did I need to travel to a doctor for a medical certificate? She was feeling too unwell to travel at that time. I was really worried about her. These were all questions I needed to know. I found that disappointing and thought to myself - what if this was a real emergency and I needed help immediately and I had to leave a message. So, as a suggestion for improvement, it would be great if it was very obvious what number to call from overseas when I took out the policy, so it was easy to find when under stress or pressure, and would be great to have a person to talk to - even if it was a paging service that advised me someone would be in touch within 15-30 minutes, etc.
Leanne D.
October 2017
Easy to apply for, covers everything needed for travel plus reminders near the end of the trip to extend if needed. Would use them again!
Kevin S.
October 2017
Only gripe was the early text message reminding us to extend our policy if we were extending our holiday, we are on holidays people!
Carolyn H.
October 2017
At the ripe old age of 77 I had to make my first travel claim or two, having travelled for over 50 years without trouble had to pick the USA to have two falls. I do not know what I would have done without the kindness and help from 1Cover staff both here and there. Thank you so much.
Peter C.
October 2017
Been using 1 cover since 2010, only used them once for a claim due to broken camera, efficient, got money quickly, always recommend them to others. we only use 1 cover, quick easy and peace of mind.
Jane J.
October 2017
Best value for money.
Ruth F.
October 2017
1Cover travel insurance has been our choice for many overseas trips in the recent decade, despite never having to make a claim. One example was during our recently completed trip where it was impressive to be able to show a car hire agent in (expensive) Norway that my travel insurance more than adequately covered his company's damages excess. Another example was near the end of the trip when it was realised, due to a last minute 'kerfuffle' with flight bookings, that our travel insurance cover expired seven hours before arriving home. Probably due to our good record with them, 1Cover was happy to extend our cover by half a day at no extra charge - such are excellent customer relations!
Got questions?
The more the merrier right? 1Cover insures groups of up to 25. That means more fun for less hassle.
No, not automatically. If you're cruising for more than 2 nights you must purchase their Cruise Pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
Yes, if you purchase their Winter Sports Pack add-on. 1Cover provides coverage for skiing equipment. Adventurous skiers can even enjoy off-piste skiing (within resort boundaries).
Yes, you can pay an additional premium when you purchase your policy to reduce the standard excess.
Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items. There is also a cruise cover add for those going on a cruise, a Winter Sports pack add on for cover whilst skiing and a wide range of snow sports, an Adventure and Sports Pack to cover a range of activities and Car Hire Excess add-ons.
1Cover doesn't provide protection from insolvency.
You may be able to buy a policy if you are not an Australian resident. Make sure you read the PDS to check their eligibility criteria.
1Cover provides coverage for riding a moped or scooter with an engine displacement of 125cc or less, provided you hold a current and valid driver's licence in Australia. If you plan to ride a motorcycle with an engine displacement greater than 125cc, you must have a valid motorcycle licence in Australia for the specific class of motorcycle you are using.
12 months.
Having too much fun? No problems! You can extend your policy with 1Cover for up to a year. You can apply to extend your policy through their online policy manager.
Yes, up to $5,000 under domestic policies. For international coverage, you must purchase the Rental Vehicle Insurance Excess Pack. This coverage applies to a variety of vehicles, including a campervan, car (4WD, coupe, convertible, hatchback, sedan, SUV, utility, van), minibus, motorhome or people mover that is equal to or less than 4.5 tonnes.
1Cover travel insurance policies are underwritten HDI Global Specialty SE - Australia. 1Cover issues and manages the policies as an authorised representative of Coffre-Fort Pty Limited ABN 66 125 358 518, AFS Licence No. 472457.
Sydney!
Really easy to purchase. I haven't had to claim yet but I purchase as a safeguard. Its not overly priced. It will be interesting to see what happens if I have to claim considering other insurance agencies I've dealt with.