1Cover Travel Insurance Review

Had no problems receiving the cover I required. Not sure if the extra cover for car insurance was required. Most car rentals required more cover.

We had to cancel a trip to the Canadian Rockies with Globus due to health issues. The supplier pointed out that we had forfeited the thousands of dollars we had paid since we apparently had not read the small print on page 142 of the brochure they had not sent us. Luckily we were with 1Cover who paid up with minimum of fuss. Cannot recommend them highly enough. I don't know if they are the cheapest, but they are certainly the best value.

Great prices but I know the claims are great. Why skimp on something when your unsure they will even pay out. I don’t even shop around anymore, I may save $10, but I’d pay that and more for piece of mind.

My wife and I have insured with 1Cover on our world travels for a number of years now. We found them to be very convenient, very professional, and very efficient when it comes to claims. We strongly recommend 1Cover travel insurance for everyone and anyone contemplating travel insurance. They have lovely staff to deal with.

I have used 1 Cover for several trips I have undertaken and each time the service has been good. The cover supplied was equivalent to others who were asking for higher payments to cover the trips.<br/>I will be approaching them again should I require insurance again for my travels.

Not had to clain, but happy with the value for money and how easy to navigate the online application is.

On the trip I've just completed I had no problems, but a year ago my passport was stolen while I was travelling in South America. My travel agent was beyond excellent - and so were 1Cover. My claim was dealt with quickly and easily, and I recommend 1Cover for travel insurance needs.

The arrangement of the insurance was quick and easy including for my medical condition.<br/>The only thing is that in future I would like to be able to have more than 1 trip covered in any year, but this is not available to me due to my age. One of my friends who is also over 70 can do that with his insurance.

Claiming was not too difficult I just had to send more documentation which took time but over all I was satisfied

Great value. Easy and hassle free to purchase. Fortunately never had to make a claim. Frequent user loyalty program would be good.

So easy to deal with. English speaking call centre, great cover for the cost. Fortunately for me I've never had to make a claim. But recommend to friends and family.

I sent my claims information by express post on 14/11. It arrived in your box on 15/11. i was informed on 21/11 it had only just been received. this is not good enough when you tell me it will then take up to 10 business days to process. I deliberately sent Express Post with a registered section for you to acknowledge receipt of parcel and this was not done. I had to ask Patyn to send me an email on 21/11as I thought it was Australia Posts' fault. It was not their fault. It was at your end and I am not impressed it has taken 7 days when the letter was in your box on the 15/11 from the PO records. Ben was abrupt and uncompromising in his conversation with me this morning when I explained it was your error and the claim need to be brought forward asap. I kept getting the standard response of it will take up to 10 days. Not good enough when I have been inconvenienced by your mail processors. Please do something before i write a letter to people higher up in your organisation as this is not good enough.<br/> Ann Edgar<br/>a disgruntled claimant.