1Cover Travel Insurance Review

1cover compares favourably with other travel insurance policies. It's usually cheaper with optional add-ons. Very easy to get a quote & secure the policy for peace of mind travel insurance with rental car excess covered.

Just enjoyed another lovely 9 days in Bali, nice to have peace of mind that no matter what happens you're covered. Book the trip early and get the cover early.

Our family has regularly travelled, both in Australia and overseas, and we have used 1Cover every trip. I have had to make two claims in the past 10 years, and both times the claims process was easy. When we were overseas the phone call to 1Cover was helpful and reassuring. All costs were paid and we were very well taken care of during my son's illness. The second claim was for flights that couldn't be taken due to illness. Neither the airline nor the travel agent were helpful, but 1Cover were, and our claim was paid quickly. Many are sceptical of insurance companies, myself included, however my experience with 1Cover has left me feeling not all insurance companies are poor. We are heading to NZ in 2018 and will certainly be using 1Cover again.

I put in a claim for my phone, really fast, easy to organise and efficient, just wish it could be cheaper

Wasn't covered at all for Bali eruption even though I booked insurance before the warning was released! Typical insurance company.

Total disruption of journey and was left severely out of pocket. Did all the paperwork and not one penny back.

I had to cancel my holiday due to an unexpected family issue and received no refunds. Couldn't even get a refund on the policy. Make sure you are familiar with the policy before using this insurer.

I'd fractured my foot whilst on vacation overseas with 1Cover making the claims process as easy as possible as once I'd submitted all receipts this was paid without fuss. Certainly committing my loyalty for future use.

Had reason to contact company regarding a condition that arose after policy taken out.Very satisfied with response from company

We were over seas and our cover ran out the company we were with would not renew so we change to cover 1 and found that they were east to deal with

The purchase process was easy from start - finish. Fortunately the insurance was not required for the duration of my trip, never the less a satisfied customer. Will definitely be back when the opportunity arises. Thank you

I've used 1cover for many years and had a great experience with them. I recently had to extend my trip and therefore my cover. The only way to do this is by calling their Australian number or email. I tried calling the number, but their call centre was very busy, so I emailed. It was easy enough to request to extend my cover, but when it came to paying for the additional cover, the only option was to send my credit card via unsecured email. I had no choice but to comply, but I will not be using them in future, as I do not feel they take my privacy seriously.