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Kango Cover Travel Insurance Reviews

Looking for fair dinkum cover at super blue prices? Kango cover is your real Aussie travel insurer offering great cover at low costs. With 5 levels of cover, there’s a policy to suit every budget. Policies are available to Australian residents under 69 years. Dependants travel for free with parent or grandparent. 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.

Overall rating 7.9/10

Customer Experience

8.0/10
8.0/10

Value for Money

8.1/10
8.1/10

Claims Experience

6.9/10
6.9/10
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Cheap insurance

Review by Huggy Findlay | 13 November 2017, 12:57 PM | 0 comment

Cheap insurance without having to pay for all the extras. Excess fee was very acceptable if you requi... Read more

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Best value travel insurance with decent cover.

Review by Patrick Gleeson | 30 October 2017, 12:40 PM | 0 comment

I travel overseas at least once per year and it could be more. Out of all the insurance offers out t... Read more

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Verified Review Patrick Gleeson was invited by Kango Cover to write this review.

Excellent Customer Service

Review by Donna | 19 September 2017, 14:59 PM | 0 comment

Prompt action within nominated time frames, 7 day/wk phone access to an English speaking customer ser... Read more

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big scam

Review by graham | 17 August 2017, 10:41 AM | 2 comments

Put in a claim for luggage damage. Had no receipt, so I was only covered for $100 ,fine but before t... Read more

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Prompt and very helpful

Review by Vincent Galati | 11 July 2017, 18:08 PM | 1 comment

I didn't have any problems at all with Kango Cover. They were supplied with the documents that we... Read more

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Verified Review Vincent Galati was invited by Kango Cover to write this review.

Good price, good service

Review by Juliana Kim | 11 July 2017, 18:07 PM | 1 comment

Easy to contract, easy to claim, good service and good response. My insurance didn't cover all my... Read more

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Great experience Great Travel insurance

Review by Neil Lihou | 11 July 2017, 18:07 PM | 1 comment

Quick action on my Claim one or two emails to clarify a few things and job was done gave the Quote an... Read more

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Sam Evans claim

Review by Sam Evans | 10 July 2017, 16:47 PM | 1 comment

As a loyal customer of Kango cover, my claim was assessed and dealt with very fairly under my circums... Read more

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Verified Review Sam Evans was invited by Kango Cover to write this review.

Absolutely fantastic

Review by Claudine Luyt | 10 July 2017, 11:49 AM | 2 comments

I was amazed and very thankful at how personal, caring and helpful everyone was.

My one d... Read more

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Verified Review Claudine Luyt was invited by Kango Cover to write this review.

Great price, easy claim process.

Review by Timothy Scott | 10 July 2017, 11:44 AM | 1 comment

Had to claim for the loss of a mobile, very easy process with the ability to do online. Approved and ... Read more

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Verified Review Timothy Scott was invited by Kango Cover to write this review.

Easy claim system

Review by Sarah Bunnell | 07 July 2017, 13:58 PM | 1 comment

I had to claim due to some medical expenses while travelling. The team were in touch every step of th... Read more

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Verified Review Sarah Bunnell was invited by Kango Cover to write this review.

Quick turnaround

Review by Anthony William Warren | 07 July 2017, 13:58 PM | 1 comment

With having my brand new phone stolen in Rome, the document requests when my putting in a claim helpe... Read more

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Verified Review Anthony William Warren was invited by Kango Cover to write this review.
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Kango Cover FAQ's

How many people can I include in my policy?

Planning a group trip? Kango lets you add on as many as 10 people onto your group travel policy.

Am I covered if I go on a cruise?

Kango does provide cover for cruises, but make sure you check ‘pacific’ on your destination selection. Once your ship has set sail you are no longer considered to be in Australian waters.

Am I covered for skiing and my equipment?

Yesyou will be covered for skiing if you purchase Kango’s ‘winter sports’ package. This will cover you for ski equipment, piste closure and avalanche cover and even riskier snow sports like cat skiing and heli-skiing.

Are kids covered for free?

Yep! You can take your kids along on your next adventure and insure them under you policy provided they are under 21 and not in full time employment. 

Can I pay to reduce or cancel my excess?

Unfortunately you can not remove excess on Kango travel insurance.

What additional extras are there?

Unlike many ski insurers, Kango covers riskier snow sports such as heli-skiing, lugeing, cat skiing and off-piste skiing.

Am I covered if my tour company collapses?

Yes, Kango will cover you for insolvency.

I’m not an Australian resident- can I buy cover?

Yes, so long as you have a Medicare Card.

What size moped or motorbike am I covered to ride overseas?

You can ride a maximum engine size of 125cc as long as you hold a valid license for the country you’ll be going to.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

If you decide to extend your trip you can easily do so by giving Kango a call on 1300 881 994. Keep in mind that you can only extend your trip by 12 months.

Do they cover for my rental vehicle excess?

You will be covered for rental vehicle excess provided you take out Eastern Grey Cover, Big Red Cover or Annual Multi-trip.  

Who underwrites them?

certain underwriters at Lloyd's.

What's their cooling off period?

14 days.

Where are they based?

Sydney!
 

FOUR FAST FACTS

Under 69
Under 69
60 days
$750 per item limit
or
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