This insurance is worthless and they will not refund your money for 2 airline tickets & car renta... Read more
This company is theft company. From my experience i advices anyone not buying their insurance its jus... Read more
It’s been 3 months and the claims department keeps asking for more documentation to avoid paying on t... Read more
very disappointing experience for simple flight insurance. I have submitted my claim more than two mo... Read more
Purchasing travel insurance with AIG is like throwing money down the toilet!
They do not honor le... Read more
This company is happy to take your money but when it comes to making a claim they treat you like a cr... Read more
This is a scam of a company. Bought their insurance on a flight. My passport got stolen and had to ca... Read more
My son broke his arm and we could not fly on the dates we booked, thankful we took out AIG travel ins... Read more
I fell sick and was hospitalised while abroad, now they say they won’t refund or settle my claim of p... Read more
Cancellation insurance with AIG is a rort.. They have a "get out" response to everything. re... Read more
Will take care of you while in the hospital but will not reimburse when it comes time to pay up on ai... Read more
This company does not honor your purchase of cancellation insurance, and they will deny your valid cl... Read more
You can only purchase insurance for parties of two online. Call up AIG to see how many additional people can be added to your policy.
Yes, you are covered for cruises. If you are travelling on a domestic cruise, you can take out the Bronze Plan, because you may be able to access overseas medical cover. If you are travelling on a cruise liner in the South Pacific, you can also take out the Bronze Plan, while cruises to other worldwide locations will require international travel insurance for the specific port of departure.
Yes! AIG covers for skiing and will pay the necessary cost of hiring replacement up to the amount of $100 single and $150 family policy. Any claim must be supported by receipts.
You can remove the standard excess of $100 for international travel by paying the excess eliminator. Payment of an additional $15 per policy or $25 for Annual Multi-trip plans can remove all excesses on claims on all Plans.
AIG offers a 24/7 travel assistance service to help you out with any travel related emergencies.
AIG provides reimbursement of reasonable costs to assist you should there be a financial default of your travel services provider. This does not include travel agents.
This policy is only available to travellers who are permanent residents of Australia unless otherwise agreed.
AIG allows you to ride a motorbike of any engine size as long as you hold a valid license both at home and for the country you'll be going to.
If you decide to lengthen you trip you can do so for up to 12 months. Call AIG on 1800 017 682.
AIG includes cover of up to $4,000 for the excess of a rental vehicle in case of collision, damage or theft. You can increase the cover amount to pay this insurance excess up to $6,000 and for every $500 you increase the cover amount, you will pay an additional $15 in premiums.
AIG Australia Limited.