Travel Insurance Reviews

Did not need to claim, but before my travel had to make a few changes in an error made while completing the online form, called up customer service and got a great, friendly, hassle free and kind customer service. Will definitely recommend zoom to family and friends.

Thankfully we did not need to make a claim but it was great to have a good level of cover in place just in case. Was very happy with the level of cover and value for money.

Good service and is it to get online so it's easier for us to find a good service for travel insurance

Zoom are great and really affordable. The customer service is better than any other company i have used before. I will be using them again on all of my future trips!

When you need them the most their not there for you. Will do anything to stop you having treatment so you come home where you are not covered. Be prepared to foot the bill when you are on holiday. They will not assist with anything and when you return make sure you have receipts for absolutely everything or you won't get a cent back. Good luck!

I bought the insurance but didn't claim as the trip went well. I travelled with my 18yo daughter and while I was looking for an international travel insurance, many insurance policies only allowed child under 18 to be the dependant (no extra cost). Zoom was one of the few budget that include 18yo as dependant, and I really appreciate that.

Luckily we did not need to claim but it gave us peace of mind knowing we were covered if the unexpected happened. I would use again.

First time with Zoom, I will use them again. Good value, like most policies it's important to read through what you can and cannot claim. Fortunately our trip went smooth so I can't comment on the claim process.
Happy customer.

Zoom travel insurance are the best. It was the best value for money. Cheaper than the others. You pay for adults and children are free. We had a stint in the hospital during our holiday and I put in a claim when we returned. Claim was resolved and we got every dollar back within 48 hours! Will be using Zoom for all our travel insurance moving forward. Thank you for providing a top grade service!

Zoom were fantastic! They reviewed our claim and had a decision within 24 hours. I will only use Zoom now.

My opinion is that Zoom provided the best value for money. Fortunately I didn't have a need to experience the claim process but buying the cover was easy and ticked all the boxes.

Not the cheapest, but the best value for money. Had some queries before I purchased and my questions were answered quickly and efficiently. The customer service officer was so helpful. Would purchase again.