Travel Insurance Reviews

Wow. A day after our trip we receive an email to see if we need to make a claim. Luckily we didn't have too, but very impressive. Had great service and advice from day one.. Thank you :)

Excellent holiday no issues second time we have used Zoom and are most satisfied. Thank you.

I found this insurance company to be good value for money. Everything you would need for insurance seemed to be covered here compared to other companies

Zoom is an Insurance company that cares about its customers, as we have received an email upon return, stating if we want to claim, etc! It had the best value for money as we googled for comparison and we will recommend to other friends and relatives!

Thanks for getting all our claims sorted ASAP with no hassle or any delay. Will always prefer Zoom for my travel in future. Keep up the good work.

Revised many insurance covers and finally chose zoom. Didn't need need to claim but for all other contact I had with them was very efficient and easy to do. Great pricing for family (including adult children) would use again.

Our daughter lost her expensive dental plate while out at dinner when travelling and Zoom Travel took care of reimbursing for the replacement. Alleviated a lot of stress for our family and daughter.

I received the deposit for my claim over the weekend. I just wanted to say how very grateful I am for the wonderful assistance and service provided by Zoom.

Since the injury occurred Zoom has taken such good care of me by providing phone support and arranging doctors' appointments while I travelled overseas. The whole process was really simple and efficient and I always heard back promptly from one of your support people. I have passed on your details to many people who have enquired about how I managed while travelling. Thank you so much for processing my claim extremely quickly too. We all hear such horror stories of insurance companies being difficult to deal with and I'd like to let people know that this is not always the case. Congratulations on having such a terrific team of professional people.

I have received an email today asking to say welcome home and whether we will be making any claim. I bought the insurance for my son who went overseas for a business trip. I am very impressed by your email today and your premium is incredible value for money. Well done to your team.

My claim was processed extremely fast and my money was in my bank the next day. My friend is still waiting for her claim to be be processed from another company over a month later.

Only insurance company, well that i have experienced, that asks if you have a claim once your trip is complete. Buying this insurance was also a seamless process. Would definitely purchase insurance for future trips through Zoom.

Great insurance - simple and affordable to take cover. Luckily I didn’t have to make a claim but the welcome home email was a nice touch