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They take 2 days to respond to your email when you report a theft and then say that a police report i... Read more
Can't speak highly enough of Zoom. We had a holiday disaster, having our long haul flights cancel... Read more
Didn’t need to make a claim so don’t really know how to rate the customer service claim process; this... Read more
Unfortunately I had to make a claim for lost baggage. Zoom were amazing and handled the matter swiftl... Read more
Over the last 9yrs I’ve had many types of travel insurance from sports to adventure trips. I’d never ... Read more
Amazing customer service, lodged a claim online on Saturday night and by Sunday morning it was alread... Read more
I took out a policy from Zoom for a domestic Australia trip to cover rental vehicle excess. In thi... Read more
I found the staff at Zoom were easy to deal with and the whole experience hassle-free. We had to chan... Read more
Happy our trip went to plan where we didn’t have to claim, but with Zoom travel insurance competitive... Read more
As we have not made a claims it is hard to comment on this. Nevertheless, Zoom was very cost effectiv... Read more
We went with zoom travel again because the claim we unfortunately had to make last holiday was very e... Read more
So far so good! We've been lucky enough to not have to claim so far on the 3 policies we have had... Read more
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1 comment on this review
12 August 2019, 12:40 PM