Travel Insurance Reviews

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Overall rating

Top Notch Service

Review by Jeremy_Dale | 22 June 2018, 11:42 AM | 2 comments Reviewed by Jeremy_Dale on 22 June 2018, 11:42 AM

Just wanted to thank the team for such great assistance. From the time I sent my first question to he... Read more

Overall rating

Customer Experience

Claims Experience

Value for Money

Overall rating

Terrible experience

Review by Jezza de los Santos | 05 June 2018, 11:42 AM | 1 comment Reviewed by Jezza de los Santos on 05 June 2018, 11:42 AM

My luggage broke during my travel, and currently overseas. They wont compensate for my damaged luggag... Read more

Overall rating

Customer Experience

Claims Experience

Value for Money

Overall rating

Good experience

Review by SuLiTan | 04 June 2018, 12:29 PM | 0 comment Reviewed by SuLiTan on 04 June 2018, 12:29 PM

The people in customer support were great. I hadn't heard of them before and took a chance becaus... Read more

Overall rating

Customer Experience

Claims Experience

Value for Money

Overall rating

Very happy

Review by Peter Smith | 29 May 2018, 10:07 AM | 0 comment Reviewed by Peter Smith on 29 May 2018, 10:07 AM

I bought this on a recommendation and must say I've been very impressed. The claims team have be... Read more

Overall rating

Customer Experience

Claims Experience

Value for Money

Overall rating

Slow response

Review by Tigas Saing | 01 February 2018, 11:28 AM | 0 comment Reviewed by Tigas Saing on 01 February 2018, 11:28 AM

We emailed Wise Traveller if we could change our flight due my sister-in-law passed. Got an auto repl... Read more

Overall rating

Customer Experience

Claims Experience

Value for Money

Overall rating

Great Customer Service

Review by Trevor S. | 30 June 2017, 10:07 AM | 0 comment Reviewed by Trevor S. on 30 June 2017, 10:07 AM

Was a little surprised at how good the customer service was. I had a few odd issues and questions an... Read more

Overall rating

Customer Experience

Value for Money

Previous 12

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