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I bought an annual travel insurance plan with Wise insurance in Singapore. I made a return trip to L... Read more
Just great to deal with, the customer service was fantastic and claiming was easy not much more to sa... Read more
Not often I do this, but this time I really wanted to write a quick thanks to everyone that helped. I... Read more
Wasn't sure about Wise Traveller but a friend referred me so took a chance. On my first trip I g... Read more
The guys have been just great. Contacted them about my claim and they got it sorted quickly. If you n... Read more
Our claim was handled so quickly & Efficiently, we were very impressed!
We will only use Wise... Read more
Highly recommend Wise Traveller. Great customer service, were very easy to deal with, quick response... Read more
Customer service is terrible. I was taken by ambulance to the Paris American Hospital, was left in a ... Read more
More than happy to write this recommendation. I was referred to Wise Traveller by a friend everything... Read more
Just wanted to thank the team for such great assistance. From the time I sent my first question to he... Read more
My luggage broke during my travel, and currently overseas. They wont compensate for my damaged luggag... Read more
The people in customer support were great. I hadn't heard of them before and took a chance becaus... Read more
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1 comment on this review
Thank you for your feedback, we take seriously all comments. As we are unable to identify your specific situation from the feedback, and there does not appear to be any correspondence related to a recent denied damaged item claim, please contact Member Service at your convenience and we will review the circumstances in detail. With regard to general damage or loss of items the claims assessment team do seek to confirm ownership, age and circumstances of any damaged or lost item claimed. Options are offered during the claim assessment on the premise that not everyone will keep or find receipts for all items purchased, if you were not offered any alternatives to support your claim please let us know the details so we may investigate. We remain committed to assist in reviewing your situation if you can contact Member Services.
Sincerely
Anthony
Member Services
22 September 2020, 10:25 AM