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3 comments on this review
I have had no satisfaction and am contacting the ACCC and insurance ombudsman
Not providing refund is stealing
Most other insurance companies with integrity are giving full refunds
29 May 2020, 12:25 PM
Karen: I'll email you today to sort out a refund
JR: could you please email [email protected], and I'll assist you ?
Anybody else: if you've made a refund request that has been ignored, again I'm terribly sorry, but parking apologies to one side, could you please email the above address with your info and I'll get you sorted out !
All the best, and again - I apologise on behalf of STI and our partners about how this sorry situation has played out.
Kind Regards
Simon
26 June 2020, 09:12 AM
How did you go getting your refund? My partner and I are in the exact same situation and are still waiting to hear back from STI!!
13 March 2021, 14:11 PM