Travel Insurance Reviews

The website was easy to use and to get a quote then purchase. I didn't like how they can only accept a single first name. I ended up calling to get my wife's name put in as her full name ( Multiple first names ). But that was basically a waste of time My call wasn't answered for nearly 30 mins, only to be told the name is not that important. It can even be a Nick name. I wasn't very impressed and requested her name to be updated as per her passport.
I hope not to make a claim. Sounds like it might be a difficult process.

I lost my iPhone in a taxi overseas not long ago, and they won't pay me. They said I lost it in a taxi which is considered a public place. When you lose something, it's normally in a public place. After their rejection, I claimed from my credit card insurance company, they paid me within 2 weeks without any question asked, nor do I have to send my original copies of purchase document. Yes, they can be very nice to you when you want to purchase the insurance from them, but you will have a hard time claiming for anything. Don't bother buying insurance from them, go elsewhere. When they don't pay you for your claim, it's not value for money.

Staff very efficient and friendly when you ring.
Staff made errors in spelling on policy but was corrected easily by another phone call
Online medical review impossible to work out

Tried to update my already paid for travel insurance to Natural disaster cover. They refused. They also refused to issue me a refund on a policy in late October (1.5 months away) that I haven't used in the slightest.
Literally dozens of travel insurance companies are covering Natural disaster still and it's not an optional extra, it's just automatically covered.
Very unhappy with the complaint resolution systems. Would not purchase again. It's all well and good to be the cheapest when you don't cover what's actually needed.

We are annual travellers to Bali and have always been happy with Insure & Go policies and prices. In the last two years, we have had the additional costs for natural disaster cover. I requested a quote in August but was unable to pay for it at that time. I have just completed the online quote form again and same dates, number of travellers and declared conditions have increased over $30... might have to look at other options...

We have been Insure& Go customers for many years travelling to Bali.
I obtained a quote in late July and then again over the weekend - and the price has increased by over $30... This is a significant size premium increase given nothing has changed... Disappointing given there is nothing added value to the policy for the purchaser.

I live in Australia and have been in the UK for 2 months and I filled in the forms however the representative said the form needed to go to head office first. He then categorically stated he would call in two days time. He didn't call! I rang to be told that I had to be in the UK for six months and have a GP which of course I do not have. If you live for six months in the UK you are a resident and no longer an Expat and any travel insurance will help you! I suggest you go to True Travellor insurance.

All our dealings with Insure and Go were dealt with courteously and promptly. Their online quoting, application and claims submissions are straight forward and simple to navigate.

I had to look hard to find a travel insurance company which suited me. I have been with insureandgo for a few years now and have found them most satisfactory. I especially like the annual policy with the cruise inclusions.

Fast and easy to use. Also great discount codes. Makes it super affordable for any one to take out cover

I purchased this insurance for myself and my partner and it was cheaper than most insurance companies and also covers my Arthritis Automatically which most insurance companies do not.

I found my dealings with the company staff great. I am reserving judgement on the computer procedure. Please don't get rid of the phone staff as they were very helpful about the mistake I made when I tried to buy online. Have not made a claim. I hope not to have to see that side of your business.