Travel Insurance Reviews

We are return customers and once again very impressed at the simple and speedy way we could take out the policy.

After being refused by other insurance companies, it was refreshing to speak to someone who reviewed my details on a case by case basis, and was able to insure me. I understand exclusions but not refusal.

Can’t even begin to explain the appalling service I received from Insureandgo regarding my claim. I truly hope that karma gets some of these employees should they need to make an insurance claim..no peace of mind whatsoever!

Don't cover you when you need (and deserve) it. Takes months and many phone calls when you are covered

Got insurance To cover the eruption in Bali only to be told that I’m not covered!! If I had known that I wasn’t covered for the earthquake I would not have bought the cover!!

This is great opportunity to give my review because I just experienced a little bit hassle to buy travel insurance yesterday. I successfully bought my travel insurance which was awesome, and I think this company offers the best prices ever, however friend of mine was not able to buy because his given name is too long and contains about four seperate word. Instead he did buy with other company with no problem at all.

User friendly, easy claim process, prices seem to be on the rise though... We found Insure and Go about five years ago and have used them quite a few times since. Their medical screening is a welcome addition also.
Insure and Go is our "go to" travel insurance company.

We have taken several travel insurance policies with many different companies, however Insure & Go have not only given us great rates, their service when we needed to make a claim was exemplary and extraordinary.
Additionally, they contacted us and kept in touch during our difficult period ensuring that we were being well looked after and didn’t require any assistance.
We would not take travel insurance with any other company.

We were quite annoyed after making initial enquiries that we were pestered continually by phone about purchasing insurance. As I had a pre-existing medical condition, it took some time for us to ensure we had the correct cover. Also, as we have taken out insurance with Insureandgo previously, would think they could pull up our file and save a lot of time and questioning to establish another policy.

I was delighted with the way my claim was handled and will be recommending Insure and Go to my friends. Very caring and professional service - well done!

Customer support for the most part has been good although there can be long wait periods for processing claims.
The methodology for determining the value of items leaves a lot to be desired. A very high quality jacket that I lost which would have had a 10 year lifespan (at least) was valued against a 5 year lifespan.
It is one thing to claim that you pay out a lot of claims, it is another to apply a fair value.

I have never given anyone a bad review before but this company is absolutely shocking to deal with, I was taken seriously ill in Greece, they did not sort anything and it was a truly stressful experience. Still not been reimbursed for my costs two months later even though they agreed claim. Very unprofessional and I would advise, not to use this company.