Travel Insurance Reviews

The claims were dealt with professionally, albeit slowly until additional documentation was provided relating to date of purchase of a camera also from overseas UK police. Thanks

Just needed to adjust by one day cost $169.40 and had to be a whole new policy, but it had no cooing off period, told I had the cooling off period when I first took it out 8 months ago, however I could not use that policy any longer as an error at issue was floored and it did not give me any cover for the journey we intended to take.

As this was the best on the market in regards to claiming, it took a great deal longer than other travel insurances.

Seeking assistance in Bucharest was told to submit claim on other organisation. Would not discuss the situation and gave the impression that the staff member answering the request had little or no experience. Don't make offers you have no intention of honoring.

I had been your client for many years, I had claims and dealt very respectfully. Keep up your customer rapport good and be recommendable. Although your premiums are a bit higher compare others i would still stick to your service.

Had a trip and fall accident in the USA, which resulted in an ambulance and hospital treatment. Although rather arduous the claims process was eventually sorted.

Being over 70 years of age, I find it increasingly difficult to obtain travel insurance at a reasonable rate, apart from InsurandGo. Very pleased your company sees fit to provide such a service without charging exorbitant rates. Thank you.

My partner fell very ill a short time before our departure and we had to make a claim against our travel insurance policy. This is only the second time we have had to do that during many years of travel. INSUREANDGO where great. They were very supportive and paid out our entire claim in full and in a short time. We will certainly insure again with INSUREANDGO.

I had an original policy with Insureandgo for a cruise. Then we added another cruise onto the first. Your consultant was very helpful in cancelling the first policy and then arranging a new policy to cover the double cruise.

Staff are friendly, helpful , efficient and understood my needs. Patient and Let me spoke on my own time.
Overall customer service is excellent.
Thank you. The only concern I had was when about to pay on Line I was doubtful about security as I didn’t see any lock on the web address and when commented on this it was reported ASAP I presumed.

Unfortunately, had to make a claim. Excellent service throughout. Cannot be faulted in any way. Will certainly use 'insureandgo' in the future.

I had an annual policy and wanted to renew but was told I had to totally complete a new quote - using the seniors offer of 15% discount I did complete the details and purchased the policy. Less than 6 hours later I received another offer of 20% discount, which went down like a led balloon. I do understand the nature of marketing, but really, it does not leave a good taste among customers.