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I put a claim in after 7 years of paying premium for a canceled flight and associated costs. After 2 ... Read more
Everything fine until you have to make a claim. Then they avoid you like the plague. Dont return call... Read more
I have sent 2 emails to customer service asking to amend my travel insurance, one on the 17th of Apr... Read more
We used Columbus for a four month trip to Europe last year. During the trip we experienced several pr... Read more
I used Columbus Direct for my holiday. I had an accident and broken a limb. At first they were being ... Read more
I had the misfortune of having to cancel my flight and rebook due to Qantas not being able to get me ... Read more
I have used Columbus for all the overseas trips I have made for years and the price has always been o... Read more
Purchase twice this insurance. Of course when your trip goes right everything is perfect as you don´t... Read more
Not obvious when purchasing Worldwide insurance that it didn't include USA and Canada. However wh... Read more
Sent email to ask a basic question as to whether I need to inform them each time I go away for a mult... Read more
I called the company the day after we were travelling Canada and we had all of our ski and snowboard ... Read more
For the last 8 years or so we have been using Columbus Direct. We found it through a friend and haven... Read more
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