Travel Insurance Reviews

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Budget Direct refused to help us

| | 0 comment Reviewed by In Perth on 13 August 2020, 13:15 PM

About 10 years ago, someone reversed into our car in a car park. Honest and told us and gave us their... Read more

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Dragged out claim, ignored additional information

| | 1 comment Reviewed by Harley Glass on 13 August 2020, 13:13 PM

In February myself and friends travelled to South Korea, we got caught in a town right as the Covid-1... Read more

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NEVER USE THIS COMPANY

| | 2 comments Reviewed by Karen D'Angola on 20 July 2020, 23:49 PM

A pandemic hits the world and this company decides to take advantage of their customers rather than s... Read more

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Unethical and Incompetent. Please Don't Use Budget Direct

| | 3 comments Reviewed by Ian Mathieson on 20 July 2020, 23:43 PM

We have all probably heard of it happening in the broader insurance company community whereby the Ins... Read more

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Worst customer service

| | 1 comment Reviewed by donna cham on 30 June 2020, 11:44 AM

Have called and asked for help in a travel natter have been transferred to different departments then... Read more

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What’s the point. Go holidaying uncovered

| | 1 comment Reviewed by Stephanie Elizabeth on 30 June 2020, 11:43 AM

Our life time trip cut short and these muppets can’t even process a claim. 3 months 90 days later not... Read more

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sales team lied to me

| | 2 comments Reviewed by daisy on 15 June 2020, 10:31 AM

before taking out my claim I searched for a insurance that covered pandemics, I asked the sales rep i... Read more

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Doesnt Pay Genuine Claims!

| | 1 comment Reviewed by Cassandra Lee on 25 May 2020, 19:12 PM

DO NOT TRUST THIS COMPANY! THEY MAKE EXCUSES TO NOT PAY GENUINE CLAIMS! THEY DONT RESPONSE TO CLAIMS ... Read more

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No refund for pandemic when policy clearly covers 'pandemic'.

| | 0 comment Reviewed by Rebecca Foster on 25 May 2020, 19:09 PM

Flights to UK cancelled resulting from the pandemic, but we thought we were one of the lucky ones tha... Read more

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Don’t waste your money with budget direct

| | 1 comment Reviewed by Jack Boulevard on 23 May 2020, 11:47 AM

These guys do everything they can to not pay you when you need them the most.
I’ve been through ... Read more

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You get what you pay for

| | 1 comment Reviewed by Ross on 06 May 2020, 21:11 PM

Has cheaper premiums but the reality hits when a claim is made.
Four months to assess a claim an... Read more

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Stay away

| | 3 comments Reviewed by Kristian Jaakkola on 27 April 2020, 14:25 PM

I wish I had read these reviews before getting their travel policy. Lost $1200 on a policy that will ... Read more

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