Travel Insurance Reviews

The value for money for multiple trips is excellent. I contacted Sally regarding a question on the policy and she was just great and there were no delays in the phone being answered as well.

I pay for travel insurance and an accident made me miss my flight....now after 5 months I am still waiting....they are fighting me tooth and nail not to pay out. If you phone them you are waiting for hours to even talk to someone. Then you are passed around to everyone and then nobody knows what's going on. Thanks to them I will never fly Virgin again.

I've had very steep quotes from most other providers, except RACV. Very friendly staff and they fix any problems with your account if they occur. I also have multiple insurance coverage with them, which brings the price down.

I went on a trip to New Zealand and travelled around in a camper van but damaged the water door by mistake on the travels. Allianz were excellent and very efficient when dealing with our claim and the assistant on the phone was very patient and helpful with me. The whole process was very quick when we got home. I would recommend Allianz when renting a car or camper van as they are great with their excess deals in comparison with other companies.

I found that their information regarding personal belongings damage cover (a canon camera) was quite ambiguous as they did not precisely specify that the insurance only covers external damages and not internal damages.

Icelandair cancelled our flight because of a 24-hour strike. One strike-breaking crew flew a plane in the middle of the strike period, so Allianz said Icelandair "was not on strike" and denied our claim. Conclusion: stay away from Allianz, it is useless.

I got terribly sick when travelling in the US. Allianz was there when I needed them with advice, and covered my charges, including the expense of me having to extend my trip due to illness. It helped that I called them as soon as I could, so they could follow my health and my claims. It was all pretty hassle free.

Unless you're a coconut you want to have a plan B if things go awry, chances are all you want to be thinking about is a boot scooting good time, buy with allianz and it will all be better!

Allianz was fantastic. I have just been away to Turkey and sadly my favourite camera got dropped and smashed into pieces on the floor. I took disposable pictures for the rest of the trip and when I got back and put in my claim, Allianz accepted and I got my money back within 2 weeks. Fab!

Allianz do not practice what they preach. I was told by them that I would be given a cooling period of 30 days, in case I want to cancel my policy. However, the scenario was different all together. I was not allowed to cancel my policy after 20 days post to the date I purchased the policy, they told me it was 14 days. I had no option but to stick with them because it was only verbal and I did not have proof. Who knows what they have been telling other people. Read the PDS yourself or just do not opt for Allianz.

I was admitted to an emergency room a couple of days prior to my trip but Allianz would not honour the policy. My claim was just $200 for my flight. I will not buy from them again.

Do not buy from Allianz. It took them 4 weeks to process my claim, and the outcome? Rejected! My bag was stolen while travelling in Europe. Had my passport, sunglassess, watch, cash camera and phone in my bag. I had at least $2,000 worth of items in that bag. Their maximum reimbursement for stolen luggage was $300. They would not pay any more for the individual items despite having the receipts of the items. The customer service, not only did she not show any sympathy for my situation, she was rude and talked in a very condecending tone. Never will I buy any products from them again.