Travel Insurance Reviews

My experience with Travel Insurance Direct has been neutral. Their service is a bit slow and the people are a bit rude and indifferent to my situation, but they eventually approved my claim. I was able to recoup 50% of the cost of my lost belongings.

When dealing with TID, I only had good experiences to share. They are much cheaper than most other options, I also found them to be fast and reliable. There was one occasion where my claim was sorted out with efficiency and no questions asked. I also had another issue, when my airline had lost my luggage and they were ready on standby. I will definitely use them in the future.

When my daughter went to Madagascar, all her luggage was stole. The TID staff were excellent, the situation was complicated due to the fact she was in Madagascar, it was hard to get all the paper work for the claims. However TID kept us informed of the stages of her claims and she eventually got our claims approved. We also used them on my second daughter's trip to Bali but we did not need to make a claim on that occasion. Had a good experience with TID, and we will definitely use them again in the future.

I have used TID 3 times now, and on all 3 ocassions I had all good experiences. Once, I had to extend my policy and the staff was helpful and easy to deal with. I have not have to make any claims yet, but I trust that they will be easy to deal with as they have always been professional and courteous when I have dealt with them.

I have now travelled twice with a Cover-more policy. And unfortunately on both ocassions I had to make claims, but the service and response have been excellent. My first claim was for losing my prescription glasses. Covermore refunded the full amount less a small amount for depreciation. My second claim was medical related, I injured myself on the cruise and had to pay first, but the full amount was refunded after I made the claim. I will defenitely use Cover-more again.

I made a claim for travel but it was not dealt with in accordance to the 10 days as stated on the website. I had to follow up twice before I received a letter in the mail rejectin my claim. The claims officer in charge attidute was indifferent when I called in to contest the decision. She missed receipts when reviewing my claim and also on my partner's claims. The amount of time spent chasing was just not worth the claims in the end. A very frustrating experience. I will never go with TID again.

I am very disappointed with Allianz. The paperwork required for my claim for only $150 medical expenses while travelling in Vietnam and to follow up on my case was just not worth the time and effort spent. I had to collect all the paperwork, filled up forms and had my GP to certify also cost time and money. It's been over a month since I submitted the form and it is still not approved. I have been emailing weekly since I submitted my claim with all the required documentation. It has been a frustrating process.

I make sure to insure myself before going abroad for a trip. I tried Allianz this time when going on a leisure trip to India. Unfortunately, the weather change did not suit me, and I suffered from flu. Allianz paid all the medical expenses and also made timely calls to ensure that I am well. Allianz, I am not going to any other travel insurance company ever.

On my recent business trip to China, I was pickpocketed while walking in the market at night. I lost my wallet and it had my credit cards and drivers licence. Luckily I had a spare card that I left in my hotel to use for the remainder of my trip. And when I got back, TID covered me for the lost cash and credit card replacement fees.

I recently came across a package provided by Travel Insurance Direct. The insurance deal seemed interesting and rates were reasonable. I purchased it online. Sadly I lost my baggage while returning, which was covered by the insurance. I filled online claim form. However, I didn’t receive any reply. Their telephone numbers were always busy. When someone finally answered, he redirected me to the web-form which I had already filled. After explaining this, he put me on hold for 15 minutes and then the line was cut. I gave up because I decided the amount was not worth the hassle. These online insurance companies should never be trusted without checking their services.

Their prices are competitive and provide good cover benefits. I did a comparison for about 5-6 insurers and went with them. The process to get a policy arranged is simple and straight forward. However, I did not have to make a claim. Will go with them again on my next trip.

I had to cancel my trip at the last minute due to work related issues. However, this was not covered by the policy and my claim was subsequently rejected. I feel like I wasted money on both the travel and accomodation expenses and also on the insurance policy which was why I purchased it in the first place. I will never buy another policy with them again.