Travel Insurance Reviews

The company was great and helpful when putting in a claim and a settlement was received and agreed on promptly.

We have booked a trip to Hawaii next year, and a cruise back to Sydney, and looked to the insurer that we always use, however found that with our age penalty, it was far too expensive, so a search found Tick. The benefits look fine, and the price was far less than the other brand. Easy to get a quote and buy on line. We haven't traveled yet, and obviously havent had a claim, but so far, so good. Hopefully we won't need them!

I cant thank 1Cover insurance went on a cruise and got very sick nearly dying and to recommend this insurance is an understatement they have to be the best by far. Thank you so much.

It was rather messy trying to make a claim online, the way each input had to be a separate file. I rang the help number and sorted things such that some things did not have to be input. Once the claim was submitted it only took a day to be approved and a date for money to be paid advised to me. I also found things straight forward in entering and getting responses on pre-existing illnesses. I have been overseas more than 10 times and this is the first claim I have ever made. I believe I should be able to get a no claim bonus.

We now always use1Cover and have had to make a few claims over the years related to medical issues or flight cancellations. The claims process is very straightforward and you are always treated as if your claim is genuine - not as is if you are a criminal trying to milk a refund. The service I have received has been consistently excellent. I would definitely recommend 1Cover - and do!

I have purchased insurance previously through Tick and had to make a claim and it was an easy and trouble free experience.

I chose this policy because it fulfilled my needs and was comparatively good value for money. As we didn’t need to make claim, I had no experience of the claim experience but I did have peace of mind knowing that any eventuality would be covered.

Only complaint is that you can't accept the policy and pay the premium on line and perhaps there should be someone available on weekends to answer questions etc

I was looking for travel insurance for myself and my daughter. I’ve been using the same company for years however I decided to compare other suppliers and saved myself 50% by using Tick Travel and what’s more I got far better cover and a lower excess. I will be spending my savings wisely on a cocktail 🍸 or two

After asking me to provide multiple documents to support my claim (delayed luggage resulting in around $1000 expenses and two items stolen from luggage) my claim was denied. They said my basic package didn’t insure me for delayed baggage. So why ask for all the receipts, travel docs and a letter from the airline!! And as far as the stolen luggage- a camera and new shoes, the camera isn’t covered as classed as a valuable item. The shoes are covered but with $100 excess, I may be entitled to $20 if I jump through several more hoops!! What a waste of time getting insurance.

Amazing customer experience. Submitted a claim and received a response on the same day. Claim processed the following day.

Super fast no fuss on line insurance for a cruise, uncomplicated process easy steps to follow, well done Zoom.