As we are getting older we know we need the backing of insurance and Zoom provided us with that. Than... Read more
Was with another company but as I age the premium grew too much. Zoom offered similar cover for bette... Read more
Very easy to navigate site and competitive rates. I did not need to make a claim but, due to the ease... Read more
I was trying to find travel insurance that covers an inland river cruise without having to get extras... Read more
I regrettably had to make a claim after a difficult situation, and the claims people were incredibly ... Read more
I asked if one of the Adults in our party is covered for cancellation as she was not able to attend d... Read more
Did not have a need to claim because everything on holidays went pretty smooth, but if I did have, I ... Read more
Luckily all went well with my holiday plus I was able to enjoy it with peace of mind knowing I had ex... Read more
Zoom were very quick to respond to claim and quite easy to provide required information. Very satisfi... Read more
We had a trouble free trip , I don't how to rate zoom as we have never had to claim but it is rea... Read more
The first phone contact was very clear, easy to understand, which helps to make a decision.
We al... Read more
Owing to an accident which resulted in injury we had to cancel our holiday several weeks prior to dep... Read more
The more the merrier right? Zoom's insures groups of up to 25. That means more fun for less hassle.
No, not automatically. You must purchase their cruise pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.
In order to be covered for winter sports including skiing, snowboarding, tobogganing or tubing (on groomed ski slopes) you must purchase Zoom’s Snow pack cover. Snow pack cover provides cover for overseas emergency medical and hospital expenses, cover for piste closure, bad weather and avalanche, and for loss or damage to your own snow sport equipment. You will also be covered for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass, or you being unable to ski following accident or illness.
Yes you can reduce the standard excess of $200 by paying a $100 excess reduction fee.
Whether you intend to hit the golf course, or ride worry free on a cycling break, or head on a winter escape, Zoom has a wide range of additional extras available to purchase.
Zoom will not pay for any expenses due to the financial collapse of any transport, tour or accommodation provider.
Zoom doesn’t cover Non-Residents visiting Australia. However, we will cover temporary residents of Australia temporarily travelling overseas and who, at the date the certificate of insurance is issued:
-are aged 74 years and under; and
-hold a return ticket to Australia; and
-have a home in Australia to which they intend to return; and
-hold a current Australian 457 visa which will remain valid beyond the period of their journey; and
have private health insurance for the entire journey and beyond.
Zoom will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave! If you do not have a motorbike license then you are only insured to ride a moped or bike up to 50cc.
12 months.
Having too much fun? No problems! You can extend your policy with Zoom as long as your original policy has not expired.
Yes Zoom will reimburse you for up to $5,000 or $8,000 for any excess or deductible which you become legally liable to pay under your rental vehicle hiring agreement. Note that you may only add or upgrade vehicle excess prior to picking up the car.
Zoom travel insurance policies are underwritten by certain underwriters at Lloyd's
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1 comment on this review
15 January 2020, 15:58 PM