Zoom Travel Insurance Reviews

Travel is fun, until something goes wrong. Zoom Travel Insurance helps protect you from unfortunate, unexpected events no matter where you're zooming to. Zoom's policies are available to those under 85 years. Dependants under 21 years travel for free with parent or grandparent. They offer 24/7 emergency assistance no matter where you are in the world. Underwritten by Certain Underwriters of LLoyds.
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Great value

Review by Toni Martin | 02 July 2018, 23:39 PM | 1 comment Reviewed by Toni Martin on 02 July 2018, 23:39 PM

Appreciated the welcome home email to check that all was ok or if we needed to make a claim (luckily ... Read more

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check Verified Review Joanne was invited by Zoom Travel Insurance to write this review.

Great customer service

Review by Joanne | 22 June 2018, 11:41 AM | 1 comment Reviewed by Joanne on 22 June 2018, 11:41 AM

Very easy to use and best value for money. Didn't have cause to claim but peace of mind is pricel... Read more

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check Verified Review Joanne was invited by Zoom Travel Insurance to write this review.
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check Verified Review Geoff was invited by Zoom Travel Insurance to write this review.

Travel Insurance

Review by Geoff | 22 June 2018, 11:41 AM | 1 comment Reviewed by Geoff on 22 June 2018, 11:41 AM

Luckily we did not need to claim on the insurance. However I would encourage potential clients to car... Read more

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check Verified Review Geoff was invited by Zoom Travel Insurance to write this review.
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The cheapest by far.

Review by Valarie Clark | 18 June 2018, 23:56 PM | 1 comment Reviewed by Valarie Clark on 18 June 2018, 23:56 PM

Found Zoom covered eveything I needed and at a great cost too.
Am going to NZ in February with a ... Read more

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Fast and easy

Review by George Kow | 12 June 2018, 16:49 PM | 1 comment Reviewed by George Kow on 12 June 2018, 16:49 PM

Getting insurance from Zoom was easy, we did it the night before we went on holiday. The process was ... Read more

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check Verified Review Praveen was invited by Zoom Travel Insurance to write this review.

Cheap insurance and better than paying rental car excess reduction

Review by Praveen | 12 June 2018, 13:03 PM | 1 comment Reviewed by Praveen on 12 June 2018, 13:03 PM

This insurance was cheaper than the excess reduction option offered by Hertz plus you get covered for... Read more

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check Verified Review Praveen was invited by Zoom Travel Insurance to write this review.
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check Verified Review Allen was invited by Zoom Travel Insurance to write this review.

Easy to organise online

Review by Allen | 12 June 2018, 13:03 PM | 1 comment Reviewed by Allen on 12 June 2018, 13:03 PM

Easy to organise and I chose Zoom after reviewing a number of different offers. I will certainly chec... Read more

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check Verified Review Allen was invited by Zoom Travel Insurance to write this review.
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check Verified Review Colin was invited by Zoom Travel Insurance to write this review.

Colin

Review by Colin | 12 June 2018, 13:02 PM | 1 comment Reviewed by Colin on 12 June 2018, 13:02 PM

Zoom is good value for money travel insurance. As soon as my holiday was over they sent me a welcome ... Read more

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check Verified Review Colin was invited by Zoom Travel Insurance to write this review.
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Travel to China

Review by Lorraine Doolan | 06 June 2018, 11:15 AM | 1 comment Reviewed by Lorraine Doolan on 06 June 2018, 11:15 AM

What a great company. We booked a China tour and had to cancel, claim approved in no time at all Read more

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check Verified Review KERRY was invited by Zoom Travel Insurance to write this review.

Complete cover.

Review by KERRY | 04 June 2018, 12:30 PM | 1 comment Reviewed by KERRY on 04 June 2018, 12:30 PM

Had peace of mind entire trip of being covered for any unforeseen circumstances but had hassle free t... Read more

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check Verified Review KERRY was invited by Zoom Travel Insurance to write this review.
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Darwin/Kakadu travel insurance

Review by Suzanne Fane | 04 June 2018, 12:30 PM | 1 comment Reviewed by Suzanne Fane on 04 June 2018, 12:30 PM

Had the best time on our holiday. It was comforting to know Zoom was there in case of misfortune. Read more

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thankyou

Review by Yonk Lohman | 04 June 2018, 12:30 PM | 1 comment Reviewed by Yonk Lohman on 04 June 2018, 12:30 PM

Easy application and a good coverage; thank fully we had an incident free vacation so I cannot comme... Read more

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Zoom Travel Insurance FAQ's

How many people can I include in my policy?

The more the merrier right? Zoom's insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

No, not automatically. You must purchase their cruise pack in order to be covered for any medical treatment you receive on board and for helicopter evacuation should you require emergency medical assistance.

Am I covered for skiing and my equipment?

In order to be covered for winter sports including skiing, snowboarding, tobogganing or tubing (on groomed ski slopes) you must purchase Zoom’s Snow pack cover. Snow pack cover provides cover for overseas emergency medical and hospital expenses, cover for piste closure, bad weather and avalanche, and for loss or damage to your own snow sport equipment. You will also be covered for the value of any unused ski pass, ski hire or tuition fees following loss or theft of your ski pass, or you being unable to ski following accident or illness.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment.

Can I pay to reduce or cancel my excess?

Yes you can reduce the standard excess of $200 by paying a $100 excess reduction fee.

What additional extras are there?

Whether you intend to hit the golf course, or ride worry free on a cycling break, or head on a winter escape, Zoom has a wide range of additional extras available to purchase.

Am I covered if my tour company collapses?

Zoom will not pay for any expenses due to the financial collapse of any transport, tour or accommodation provider.

I'm not an Australian resident- can I buy cover?

Zoom doesn’t cover Non-Residents visiting Australia. However, we will cover temporary residents of Australia temporarily travelling overseas and who, at the date the certificate of insurance is issued: -are aged 74 years and under; and -hold a return ticket to Australia; and -have a home in Australia to which they intend to return; and -hold a current Australian 457 visa which will remain valid beyond the period of their journey; and -have private health insurance for the entire journey and beyond.

What size moped or motorbike am I covered to ride overseas?

Zoom will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave! If you do not have a motorbike license then you are only insured to ride a moped or bike up to 50cc.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with Zoom as long as your original policy has not expired.

Do they cover for my rental vehicle excess?

Yes Zoom will reimburse you for up to $5,000 or $8,000 for any excess or deductible which you become legally liable to pay under your rental vehicle hiring agreement. Note that you may only add or upgrade vehicle excess prior to picking up the car.

Who underwrites them?

Zoom travel insurance policies are underwritten by certain underwriters at Lloyd's

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
85 years
age limit
69 years
multi trip duration
15 or 45 days
luggage cover
$750 per item limit
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