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Worldcare Travel Insurance Reviews

Worldcare has provided travel insurance to Australians travelling domestically and overseas for more than 20 years. Worldcare strives to provide quality cover at affordable prices. Policies are available to those under 86 years. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assistance no matter where you are in the world. Underwritten by Allianz Australia Insurance Limited.

Overall rating 5.5/10

Customer Experience

5.5/10
5.5/10

Value for Money

5.8/10
5.8/10

Claims Experience

5.4/10
5.4/10
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Review by helen silk | 13 July 2015, 13:26 PM | 1 comment

This company gave value for money. I checked other companies and some were the same price but this on... Read more

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Worldcare Travel Insurance - go elsewhere for suppo...

Review by Andrew L | 25 April 2015, 02:50 AM | 0 comment

My priority was to have a travel insurance policy I could rely on and I found their service non exist... Read more

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Excellent experience

Review by Kate-B | 06 December 2013, 16:31 PM | 0 comment

My husband got dengue fever whilst in Thailand. From the moment I contacted Worldcare, they were bril... Read more

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Paid claim, nice and quick, no fuss

Review by Stevo | 06 November 2013, 14:07 PM | 0 comment

My laptop was damaged in Europe and Worldcare were a dream to deal with. My claim was paid in less t... Read more

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Satisified

Review by Nathan | 19 February 2013, 12:21 PM | 0 comment

I have been with Worldcare for 3 years now and I am more or less satisfied with their service. The cl... Read more

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Bad experience, no cover for loss of income

Review by Emma_85 | 20 February 2013, 11:06 AM | 0 comment

I wanted to get myself insured with a good travel insurance company, and that is when someone told me... Read more

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Calls not answered and emails ignored

Review by PeterLinderg | 21 February 2013, 01:10 AM | 0 comment

Being a frequent traveller and an old client of Worldcare, I expected better services. However, my cl... Read more

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stay away from them

Review by Anne25 | 06 March 2013, 12:16 PM | 0 comment

Most of my luggage was misdirected while travelling to England. I had chosen Plan D Worldcare travel ... Read more

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neutral about worldcare

Review by Jared | 22 February 2013, 01:53 AM | 0 comment

After recommendation from friends and family, I decided to go with Worldcare travel insurance. I must... Read more

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straightforward claims process. Recommended

Review by ThomThom | 22 February 2013, 00:57 AM | 0 comment

Dealing with insurance companies has always been a pain. But I was forced to change my opinion after ... Read more

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Read the fine print

Review by Dixon | 22 February 2013, 00:25 AM | 0 comment

Due to some internal problems, my airline cancelled my flight from Denmark at the last minute. I had ... Read more

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confused customer service

Review by HarrietG | 06 March 2013, 11:50 AM | 0 comment

My encounter with Worldcare travel insurance left me highly confused, just like the people who work i... Read more

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Worldcare FAQ's

How many people can I include in my policy?

The more the merrier right? Worldcare allow you to purchase a policy for up to 2 adults and 10 kids online.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yesp, you are covered for the cost of transport to get you to the nearest resort; or the cost of additional ski passes if, there is insufficient snow, bad weather or power failure in your pre-booked holiday resort. Or if all lift systems are closed for more than 24 hours. However they will not pay for any claims relating to ski resorts that do not have skiing facilities greater than 1,000 metres above sea level.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

Along with comprehensive cover for your electronics and personal belongings, additional cover can be purchased for specified items up to a total amount of $5,000.

Am I covered if my tour company collapses?

Nope, Worldcare doesn’t provide protection from insolvency.

I'm not an Australian resident - can I buy cover?

Sure! Visitors can buy as long as they purchase before arrival in Australia. Journeys must commence and end in Australia too. 

What size moped or motorbike am I covered to ride overseas?

Worldcare will cover you for any engine size you ride as long as you’re insured to do so in Australia. Just make sure you get your International Drivers Permit (IDP) before you leave!

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problem! You can extend your policy with Worldcare for up to a year, as long as your current policy is not about to expire is less than 7 days time.

Do they cover for my rental vehicle excess?

Yes, for up to $6,000. Cover excludes sedans, hatchbacks, station-wagon, four wheel drives, mini bus or any vehicle over 4.5 tonnes

What is their cooling off period?

14 days.

Who underwrites them?

Worldcare and Allianz Global Assistance are trading names of AGA Assistance Australia Pty Ltd ABN 52 097 227 177.

Where are they based?

Sydney!

FOUR FAST FACTS

Under 86
Under 71
37 days leisure, 90 days business
$750 per item limit
or
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