Travel Insurance Direct Reviews

The last thing we expected to happen in NZ when travelling in the South Island after the earthquake roadworks everywhere. Mid way through the holiday, a large rock hit a cracked the windshield. After getting back to Australia, we lodged a claim online, it was simple and straight forward. And after a couple of weeks, we got the full amount paid to our bank account. Very happy.

Everybody travelling overseas should purchase travel insurance. They should also be sure that they have adequate cover for medical as it can get very expensive if you fall sick or get injured overseas. After conducting some comparisons, I find that TID offers great benefits with very competitive prices. Purchasing was easy. And I made a quick phone call to the call centre to clarify some issues that I did not understand. I managed to travel with no issues so I did not have to make a claim. However, I believe that they would provide the same service as they would have had I needed to make a claim.

Travel Insurance Direct makes everything look super simple and cool, but in reality it is nothing like what they portray themselves to be. The people are rude and you have to make repeated calls after making a claim. The time period of getting a claim settled is way too long. I'm not going back to them next time, you shouldn't too.

I was doing some research on travel insurance on google and found TID to be competitive and easy to use and understand. I will be living between Australia and Thailand for the next few years and will definitely keep using them to insure my trips. Reviews show them to be reputable, professional and have good customer service.

The website is simple and easy to use. I didn't have to waste time calling the call centre because of my busy schedule. The prices were also the best of 6 that I compared with on the same level of cover. The information provided was easy and clear to understand which made me feel at ease knowing what I was covered on my trip.

Unfortunately on my trip to France, I had my phone and wallet stolen from my bag. The TID officer was very very helpful. They dealt with my over the phone is a very friendly manner and responded to my emails in a timely manner. My advice is always read the PDS so you know what to do in the event of emergency. After submitting my claims form online, which was fast and simple because I had all the documents ready. They reviewed it in my favour and the payouy was quick. There were no delays and further questions, unlike the horror stories told by my friends who had very unpleasant experiences with other insurers. I highly recommend them if you want to have a piece of mind during your travels.

TID's quotes were very competitive. The benefits compared well with other premium offerings from competitors so I was quite comfortable with what was on offer. I would happily recommend your services to my friends and family. Buying a policy online was straight forward and easy.

I found that TID's policy was cheap and covered everything I wanted to be covered for and there was no excess. I did not have to make a claim this time, but after reading about troubles in the forums, I might do some intensive research before purchasing my next travel insurance policy.

On my trip to England with my partner, our airline lost our luggage. We contacted TID and they were ready to assist us in case our airline couldn't retrieve our bags. This gave us a peace of mind as we were supposed to attend a wedding. We will use them again and recommend TID to all our friends.

2 weeks prior to our trip to the US of A, our baby daughter fell very sick and we needed to cancel our trip. TID were very helpful and professional in their handling of our claim. We have now arranged another trip and I did not hesitate to take purchase travel insurance with TID again. A big thank you to TID.

Travel Insurance Direct follows the policy of double standards! I was paid peanuts in the name of trip cancellation charges even after all the documentation. I would warn all people not to go for TID, when you have so many companies offering a lot more better policy.

I have used Travel Insurance Direct for a few times now. Their prices are cheaper than most and I go back to them because of the customer service they provide. I am going on a trip soon and will cover with them again. Knowing that I am fully covered and do not have to worry if there were any incidents, they will be there for me.