One of the first companies (that I was aware of anyway) to provide annual policies, I think these guy... Read more
I have never been so devastated. The customer service by the claims team at TID has thus far has been... Read more
The destination we were travelling to was closed down as it had 17 powerlines blow down and multiple ... Read more
I have been a customer for over 10 yrs. The last 5 as a yearly insurance holder. TID seems OK until y... Read more
At first I thought TID looked fantastic, they even came recommended through a program I was doing. B... Read more
I made claims on behalf of people travelling in my groups in October and again in November 2016. I di... Read more
We've used TID a few times. The first for a 'non adverse event' family trip to Fiji. We w... Read more
The cost of Travel Insurance Direct was the first thing that I noticed being quite cheap and offering... Read more
BUYER BEWARE! THEY TAKE 2 WEEKS EACH STEP OF YOUR CLAIM AND THEN MAKE IT AS HARD AS POSSIBLE SO PEOPL... Read more
My tour operator cancelled part of my tour and then stopped replying to emails and wouldn't take phon... Read more
Most economical option when I travelled in both Asia and Europe. Luckily however I didn't need to mak... Read more
Not only are they the cheapest (make sure to look up the 5-10% discounts which are always floating ar... Read more
On their website you can only buy a policy for 2 adults, and children go free.
Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific for destination.
Yes if you purchase their snow sports activity option. This policy will cover for $1,500 worth of skiing equipment, $1,000 piste closure and $1,500 skiing pre-paid costs.
Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment, and are travelling with you.
Yes if you pay a buy-out option to decrease your excess to nil.
Download their Tripwise app to get phrasebooks, trip notes, local help, policy information and more!
Travel Insurance Direct doesn’t provide protection from losses arising from the failure of an travel agent, tour operator, accommodation provider, airline or other carrier, car rental agency or any other travel and tourism service provider.
Yes, you can buy a policy if you hold a current and valid Australian 457 visa, other skilled working visas and spousal visas but does not include, for example, those on Australian working holiday visa.
TID will cover you for any engine size you ride as long as you’re insured to do so in Australia and the country you are riding in. And you must be wearing a helmet.
Sure can, up to 12 months.
Yes, they will cover up to $4,000 if you are required to pay for accidental damage, malicious damage, loss or theft of a vehicle you have rented from a licensed rental agency and whilst you are the driver.
Lloyds of London.