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Tick Insurance Reviews

Tick Travel Insurance provides fast, affordable travel insurance, so you can tick one thing off your list when it comes to planning your next holiday. Policies are available to Australian residents under 100 years of age. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 6.0/10

Customer Experience

5.9/10
5.9/10

Value for Money

6.5/10
6.5/10

Claims Experience

3.1/10
3.1/10
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Disappointed with claim payment

Review by Heath Russell | 16 October 2017, 14:28 PM | 1 comment

received just $211 for iphone 6 64gbtick depreciated to that figurebut if you look online the value i... Read more

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Rude customer service!

Review by MKHAS162107 | 16 October 2017, 14:26 PM | 0 comment

Rang Tick customer service to be told that going through 3rd party sites to obtain insurance, doesn&#... Read more

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STOLEN PHONE

Review by Brian Nolan | 16 October 2017, 14:23 PM | 1 comment

Was not told my insurance did not cover my phone being STOLEN when I contacted your company about my ... Read more

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very quick and cheap

Review by Effie | 11 October 2017, 23:30 PM | 0 comment

When I mentioned to Tick that my dad's phone and luggage was damaged they immediately contacted m... Read more

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All good!!

Review by Lorraine Beechey | 11 October 2017, 23:30 PM | 0 comment

Didn't need to claim thankfully but did speak to customer service while we were away and they wer... Read more

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Encouraged to create a document trail for no outcom...

Review by Andrew Forbes | 11 October 2017, 23:30 PM | 0 comment

If I was told upfront that I was unlikely to get any compensation for a 14 hour flight delay due to f... Read more

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Good service & excellent value

Review by Kenneth Rigby | 04 October 2017, 16:36 PM | 0 comment

I have used Tick Travel Insurance on many occasions and have always found them to offer excellent val... Read more

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Best price excellent follow up on claims.

Review by Rosco | 04 October 2017, 16:36 PM | 0 comment

My wife had a very nasty accident in Venice (Italy), 31 stitches to her leg. Tick looked after us eve... Read more

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Simplistic, quick and affordable 😁

Review by Carol Potts | 19 September 2017, 15:04 PM | 0 comment

I found this experience enlightening by taking the stress out of financial choices and hoping To have... Read more

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Disappointed over lack of terrorism cover

Review by Jan Reilly | 19 September 2017, 15:04 PM | 0 comment

I am disappointed to find you do not have cover for medical costs or death costs related to terrorism... Read more

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Very good company

Review by Neil Ctercteko | 15 September 2017, 10:21 AM | 0 comment

Easy program to obtain quote. Medical insurance premium was very reasonable compared to others and th... Read more

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Value for Money

Review by WayneGr | 12 September 2017, 15:58 PM | 0 comment

Great value for seniors. Simple to arrange over the internet. I found that different search companies... Read more

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Tick Insurance FAQ's

How many people can I include in my policy?

The more the merrier right? Tick allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium with their excess eliminator when you purchase your policy.

Am I covered if my tour company collapses?

Yes, they cover for the financial default of a travel insurance service provider. T&C's apply.

I’m not an Australian resident- can I buy cover?

No, only available to residents.

What size moped or motorbike am I covered to ride overseas?

No limit on bike engine size, however different conditions apply to bikes over 250cc and more.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy as long as your initial policy has not expired. Just give them a call on 0293333964.

Do they cover for my rental vehicle excess?

Yes, for up to $4000 in their Top policy.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (Tick Travel Insurance) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

FOUR FAST FACTS

100 years
N/A
N/A
$750 single item limit
or
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