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Tick Insurance Reviews

Tick Travel Insurance provides fast, affordable travel insurance, so you can tick one thing off your list when it comes to planning your next holiday. Policies are available to Australian residents under 100 years of age. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 6.4/10

Customer Experience

6.2/10
6.2/10

Value for Money

6.8/10
6.8/10

Claims Experience

4.0/10
4.0/10
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Great price great process

Review by Peter Carmel | 04 April 2018, 11:09 AM | 0 comment

This is the second time I've used Tick this year - travelling with elderly mother with medical co... Read more

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Easy peasy

Review by terrionraffles | 27 March 2018, 09:53 AM | 0 comment

So easy to access and buy insurance. Would recommend Tick Insurance to anyone.  Read more

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Claims Experience

Poor claims response

Review by Lilian Milis | 21 March 2018, 10:22 AM | 0 comment

Claim for luggage damage is only processed if the customer can provide evidence of luggage purchase a... Read more

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New Customer

Review by Tom Eadie | 20 March 2018, 17:04 PM | 0 comment

I found the online application simple to use and as I have used other companies for travel insurance ... Read more

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Terrible claims experience

Review by Danielle Jacobson | 14 March 2018, 17:07 PM | 0 comment

I had a minor claim for a fractured ankle, customer service was terrible throughout, repetitive forms... Read more

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We had a really good experience with Tick Insurance...

Review by Juliane Hayn | 14 March 2018, 17:07 PM | 0 comment

We only had a small amount to be refunded but it happened in a timely manner with no disruptions. Hap... Read more

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Had to claim and it was a breeze.

Review by MelP | 14 March 2018, 17:07 PM | 0 comment

I never like claiming from insurance because they try all they can to push the blame onto someone els... Read more

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The WORST!

Review by Will Gilmore | 14 March 2018, 17:06 PM | 4 comments

Other Travel Insurance products out there are far and away better!
Claim was denied by the PDS w... Read more

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Will never use again

Review by Sarah Turner | 13 March 2018, 14:51 PM | 0 comment

Trying to make a claim is ridiculous. After 4 attempts and then getting a lawyer involved did it get ... Read more

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Tick easy to organize

Review by Robert Warnock | 09 March 2018, 10:39 AM | 0 comment

We are in our 70s and have travelled a lot best travel insurance we have used and will continue to us... Read more

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Medical emergency in US

Review by Jeff Ledermann | 19 February 2018, 12:21 PM | 0 comment

Simple claim procedure when we got back. Paid all medical bills without any hassle. Would definitely ... Read more

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Not recommended

Review by Will Gilmore | 19 February 2018, 12:21 PM | 1 comment

Better value travel insurance elsewhere. Claims process very poor!
Have someone proof read the pd... Read more

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Tick Insurance FAQ's

How many people can I include in my policy?

The more the merrier right? Tick allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 18 years of age and not in full time employment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium with their excess eliminator when you purchase your policy.

Am I covered if my tour company collapses?

Yes, they cover for the financial default of a travel insurance service provider. T&C's apply.

I’m not an Australian resident- can I buy cover?

No, only available to residents.

What size moped or motorbike am I covered to ride overseas?

No limit on bike engine size, however different conditions apply to bikes over 250cc and more.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy as long as your initial policy has not expired. Just give them a call on 0293333964.

Do they cover for my rental vehicle excess?

Yes, for up to $4000 in their Top policy.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (Tick Travel Insurance) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

FOUR FAST FACTS

100 years
N/A
N/A
$750 single item limit
or
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