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Tick Insurance Reviews

Tick Travel Insurance provides fast, affordable travel insurance, so you can tick one thing off your list when it comes to planning your next holiday. Policies are available to Australian residents under 100 years of age. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 6.3/10

Customer Experience

6.1/10
6.1/10

Value for Money

6.7/10
6.7/10

Claims Experience

3.8/10
3.8/10
Sort by: Date | Score | Claims | Value

Not helpful at all

Review by IRINA TRETIAKOVA | 11 January 2018, 17:11 PM | 0 comment

I lost more than $1000 because the insurance (Premium policy) does not cover flight delay due to oper... Read more

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good price, good cover and good service

Review by June Cerinich | 08 January 2018, 16:37 PM | 0 comment

Only criticism - getting back on line with the Quote number. I had trouble getting it back up and pa... Read more

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uncomplicated and easy to remember.

Review by Barry wilson | 08 January 2018, 16:37 PM | 0 comment

Very easy, well presented and well priced. Nice to travel without the concern of what may or may not ... Read more

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Competitive pricing

Review by Shonamichael Walen | 05 January 2018, 16:07 PM | 0 comment

Easy medical assessment and reasonable additional cost for existing medical conditions make Tick Insu... Read more

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Flight cancellation

Review by martin king | 03 January 2018, 14:59 PM | 0 comment

I currently live in Australia and decided to go visit my mum and dad for Christmas in England .Whilst... Read more

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Was great for our group of travelers

Review by Kathy Hall | 02 January 2018, 17:07 PM | 0 comment

Was great for our group of travelers as we had one traveling with a pre existing condition. They, unl... Read more

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Professional, efficient and easily contactable

Review by Emma-Kate Dewhurst | 14 December 2017, 11:34 AM | 0 comment

They were very helpful and understanding. They were easily contactable via email or phone both overse... Read more

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Medical conditions policy

Review by Chandra Reddy | 11 December 2017, 16:40 PM | 0 comment

Very quick and helpful in processing the application
With no fuss about my conditions
Premium... Read more

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Good service and good value

Review by Quyen Hoolihan | 11 December 2017, 16:40 PM | 0 comment

Customer service is really good, you got quick responses and updates for your claim up until it's... Read more

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never there when you make a claim

Review by Paul Charles Barton | 07 December 2017, 11:23 AM | 0 comment

Used Tick Travel 4 times. Made a small claim for a damaged suitcase. Put up so many obstacles-rejecte... Read more

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Great Service Great Price

Review by Duncan Cowie | 04 December 2017, 13:23 PM | 0 comment

We have been using another company for travel insurance for a number of years but this time for no ex... Read more

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Good value cover

Review by Luke Albone | 23 November 2017, 22:29 PM | 0 comment

Excellent value for money, website could use some work and information should be easier to see upfron... Read more

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Tick Insurance FAQ's

How many people can I include in my policy?

The more the merrier right? Tick allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium with their excess eliminator when you purchase your policy.

Am I covered if my tour company collapses?

Yes, they cover for the financial default of a travel insurance service provider. T&C's apply.

I’m not an Australian resident- can I buy cover?

No, only available to residents.

What size moped or motorbike am I covered to ride overseas?

No limit on bike engine size, however different conditions apply to bikes over 250cc and more.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy as long as your initial policy has not expired. Just give them a call on 0293333964.

Do they cover for my rental vehicle excess?

Yes, for up to $4000 in their Top policy.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (Tick Travel Insurance) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

FOUR FAST FACTS

100 years
N/A
N/A
$750 single item limit
or
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