Tick Insurance Reviews Reviews
Tick Travel Insurance provides fast, affordable travel insurance, so you can tick one thing off your list when it comes to planning your next holiday. Policies are available to Australian residents under 100 years of age. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.
Customer Experience
Claims Experience
Value for Money
all good
great value for money,would recommend Tick insurance to anyone traveling overseas.easy to pick a poli... Read more
Policies not yet sent
Not yet received our policies, 3 booked and paid for, received the receipts but no policies sent by e... Read more
Great cover
Having a few medical issues and receiving outrageous quotes of over a $1000 I was so pleased to find ... Read more
Excellent and quick service
I have been on many trips but never actually used my travel insurance. This was the first time my pho... Read more
Missed Port
Missed Port is claimable on your online claims portal but it isn't defined in your policy, so why... Read more
No support while trying to make a claim.
I had my phone and bag stolen while travelling in Vietnam earlier in the year. My claim took weeks st... Read more
All round horrible experience
Terrible customer service, made a stressful time even worse. I did all the hard work and still got ne... Read more
I am quite satisfied with the serviceMy
My experience with Tick travel insurance, though the claim process was a bit slow and too many unnece... Read more
Great value
Tick travel insurance covered damaged during my trip. They were rather quick in processing the claim ... Read more
after a very stressful claim process, we were refused
how many people keep receipts ,in our day, not many, we did have a police report but even that was no... Read more
Convenient and cheap on line travel insurance
Pretty reasonable experience having used Tick twice now. Only one concern when making a medical claim... Read more
Never again will I use Tick Travel Insurance
Tick Insurance have a very misleading policy.Will take your money but god forbid if you make a claim.... Read more
Tick Insurance FAQ
How many people can I include in my policy?
The more the merrier right? Tick allows you to buy a policy up to 10 adults online.
Am I covered if I go on a cruise?
Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.
Am I covered for skiing and my equipment?
Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.
Can I pay to reduce or cancel my excess?
Yes if you pay an additional premium with their excess eliminator when you purchase your policy.
Am I covered if my tour company collapses?
Yes, they cover for the financial default of a travel insurance service provider. T&C's apply.
I’m not an Australian resident- can I buy cover?
No, only available to residents.
What size moped or motorbike am I covered to ride overseas?
No limit on bike engine size, however different conditions apply to bikes over 250cc and more.
How long is their single trip cover for?
12 months.
Can I extend my policy from overseas?
Having too much fun? No problems! You can extend your policy as long as your initial policy has not expired. Just give them a call on 0293333964.
Do they cover for my rental vehicle excess?
Yes, for up to $4000 in their Top policy.
What is their cooling off period?
14 days.
Who underwrites them?
This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (Tick Travel Insurance) as its authorized Representative to deal with this insurance product.
Where are they based?
Sydney!
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