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Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.3/10

Customer Experience

7.3/10
7.3/10

Value for Money

7.6/10
7.6/10

Claims Experience

6.1/10
6.1/10
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Much to lengthy claims verification

Review by P. Hoffmann | 15 February 2018, 09:23 AM | 0 comment

Even though the policy was taken out months before the injury which required cancellation of the poli... Read more

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Will Not Be Using Insure And Go Again

Review by Joan Marshall | 15 February 2018, 09:23 AM | 0 comment

I was sick in India and and on my return to Australia I thought I would be entitled to some sort of r... Read more

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Covers Pre-existing Conditions

Review by Megan Flashman | 09 February 2018, 12:13 PM | 0 comment

InsureandGo were highly recommended to me when we immigrated to Australia. We required travel insura... Read more

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Cheapest

Review by Geoff hay | 23 January 2018, 11:34 AM | 0 comment

Look around all the big insurance companies and none could compare to insureandgo. I have been using ... Read more

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Trouble free claim

Review by Mark Scott | 23 January 2018, 11:34 AM | 0 comment

We have been insuring with insure n go for about 5 years, we usually travel twice a year....only one ... Read more

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Excellent service

Review by Carole Pritchard | 22 January 2018, 11:58 AM | 0 comment

I believe the proof of my satisfaction of your services, prices, and your front line services are the... Read more

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So far so good

Review by kbing4 | 22 January 2018, 11:58 AM | 0 comment

I have not had to make a claim, but so far so good. Website is easy to navigate, and quote option als... Read more

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Do it all online - no hassles

Review by CHRISTINA BAWDEN | 22 January 2018, 11:57 AM | 2 comments

Whole policy including medical conditions can be done online, in less that 5 minutes I had us both in... Read more

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Value for money

Review by Gail Page | 22 January 2018, 11:57 AM | 0 comment

Only had to make 1 claim in many trips insured by you. Needed to provide enough paperwork to write a ... Read more

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A good experience

Review by Christine Drake-Brockman | 22 January 2018, 11:57 AM | 0 comment

Very happy with the value for money aspect, but disappointed that my calls were never returned after ... Read more

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Awesome

Review by Karena Railton | 19 January 2018, 11:41 AM | 0 comment

I always insure with Insure and Go as my husband needs the pre existing. Always great value, claims w... Read more

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Excellent

Review by Tim Tekin | 19 January 2018, 11:41 AM | 0 comment

Top product with no fuss attitude. You only pay for what you need as an option every insurance compan... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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