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Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.5/10

Customer Experience

7.5/10
7.5/10

Value for Money

7.7/10
7.7/10

Claims Experience

6.2/10
6.2/10
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Winner in Travel

Review by Mark Morgan-Jones | 19 July 2018, 11:10 AM | 0 comment

I have looked at travel insurance...what it covers and what it doesn't. I found Insureandgo to be... Read more

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Cancelled trip claim

Review by Anna Hough | 17 July 2018, 11:40 AM | 0 comment

I needed to claim for a cancelled trip due to a sudden health issue. My claim was accepted. My only c... Read more

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Do not use this company

Review by La Smilla | 09 July 2018, 18:19 PM | 2 comments

You waste money and at the end you are not covered because they always found a way to avoidPay
 Read more

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used many times

Review by Christian Linnet | 04 July 2018, 17:14 PM | 2 comments

Easy and straight forward to use and when i had a question i rang and customer service great help and... Read more

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Had to pay more than the quote

Review by Sylvain | 04 July 2018, 17:14 PM | 0 comment

Got a quote but when i wanted to purchase it. I couldn't use it and had to pay full price. Read more

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Easy and Efficient- one stop shop

Review by Angela | 02 July 2018, 23:36 PM | 1 comment

My wife and I have used InsureandGo for about 6 years now, and they are well-priced and we feel comfo... Read more

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Very easy to complete application.

Review by William WALKER | 28 June 2018, 11:10 AM | 1 comment

Previously insured with TID. Have never made a claim and hope, never to make a claim. Traveling witho... Read more

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good pricing,

Review by Gotte Butz | 27 June 2018, 15:52 PM | 0 comment

good pricing but I do not have any experience with a claim, so as we all know thats the main point Read more

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Taking out travel insurance

Review by Issy | 26 June 2018, 16:26 PM | 0 comment

The screening process was very easy to understand. Within the last few days I've recommended Insu... Read more

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Very easy to understand and a clear definition what...

Review by John Bruyn | 25 June 2018, 17:03 PM | 0 comment

What is important to me being well over the 70 mark is that the insurance is well priced against othe... Read more

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Travel Insurance

Review by paul kay | 22 June 2018, 11:42 AM | 0 comment

Simple online application. The medical screening was thorough and reasonable. We received quotes fr... Read more

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Quick online experience for travel insurance

Review by Sandra G | 19 June 2018, 10:13 AM | 0 comment

I have used Insure and Go twice and the site is very easy to use and pricing was very competitive.Eve... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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