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Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.3/10

Customer Experience

7.3/10
7.3/10

Value for Money

7.6/10
7.6/10

Claims Experience

6.1/10
6.1/10
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Always helpful

Review by Julie Lammey | 13 April 2018, 10:07 AM | 0 comment

Have been insuring with you for sometime now on recommendation originally by Canstar. Do all our trav... Read more

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Says it all really.

Review by Judy Carroll | 12 April 2018, 10:16 AM | 0 comment

Easy access with reasonable pricing. A much needed Insurance site for cruising particularly when in A... Read more

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No problem insurance!

Review by Judie Murphy | 12 April 2018, 10:16 AM | 0 comment

Easy to organise online even though I have type II diabetes and arthritis - both controlled under a d... Read more

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Exceptional Insurance Company

Review by Billie-Jo McShane | 12 April 2018, 10:16 AM | 0 comment

Competitive price for travel insurance. Fast and hassle free when making a claim. Great communicator... Read more

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No problems at all... highly recommend!

Review by Lee-Ann Law | 12 April 2018, 10:12 AM | 0 comment

Value for money insurance. We had a group of 6 cruising. Best value insurance I could find on the net... Read more

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Easy to use on-line most comprehensive cover

Review by davidbell | 12 April 2018, 10:12 AM | 0 comment

My wife and I are in our seventies and I have several pre-existing medical problems. Excellent covera... Read more

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Cruise Missed Port Claim

Review by John | 12 April 2018, 10:12 AM | 0 comment

The claim went through without any problems. The Claims officer was very polite when we spoke over th... Read more

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Was great but too slow in processing claim

Review by Shane Snow | 12 April 2018, 10:11 AM | 0 comment

The consultant I dealt with was great, but I didn't receive my claim payment until weeks after I ... Read more

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Simple & clear

Review by Nicholas Burgess | 11 April 2018, 12:38 PM | 0 comment

Very simple & clear, with the 3 x policy levels on one page, with all benefits indicated in an ea... Read more

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Very competitive rates

Review by Clive Nicholson | 11 April 2018, 12:38 PM | 0 comment

An easy to follow website, very competitive rates. Clear and easy to read T & C...
We have u... Read more

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Insure and Go provide good value and excellent serv...

Review by Robert Stark | 09 April 2018, 10:41 AM | 0 comment

Have used I&G on two occasions on the first had to cancel holiday due to health reasons. Submitte... Read more

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Cheap and trusted

Review by Christian | 04 April 2018, 11:09 AM | 0 comment

With so many awards this is a good and trusted insurance and exceptionally priced my family of 5 has ... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

FOUR FAST FACTS

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