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Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.3/10

Customer Experience

7.3/10
7.3/10

Value for Money

7.6/10
7.6/10

Claims Experience

6.1/10
6.1/10
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Price hike

Review by Ann Lee | 19 September 2017, 14:59 PM | 0 comment

We have been Insure& Go customers for many years travelling to Bali.
I obtained a quote in ... Read more

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Expats

Review by Claire Hanney | 19 September 2017, 14:59 PM | 0 comment

I live in Australia and have been in the UK for 2 months and I filled in the forms however the repres... Read more

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Cannot fault any aspect

Review by Melda & Rob Southall | 15 September 2017, 10:21 AM | 0 comment

All our dealings with Insure and Go were dealt with courteously and promptly. Their online quoting, ... Read more

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My favourite travel insurance company

Review by Knitting Nana | 12 September 2017, 15:57 PM | 0 comment

I had to look hard to find a travel insurance company which suited me. I have been with insureandgo ... Read more

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Super easy

Review by Rachel Francis | 07 September 2017, 15:09 PM | 0 comment

Fast and easy to use. Also great discount codes. Makes it super affordable for any one to take out co... Read more

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Value for Money

Review by Deborah Shackleton | 07 September 2017, 15:09 PM | 0 comment

I purchased this insurance for myself and my partner and it was cheaper than most insurance companies... Read more

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Helpful

Review by Norma Walton | 07 September 2017, 15:09 PM | 0 comment

I found my dealings with the company staff great. I am reserving judgement on the computer procedure.... Read more

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Prompt, courteous attention from friendly staff.

Review by Maureen Grieve | 31 August 2017, 23:34 PM | 0 comment

I have just bought a policy for the second time. I have found the processes both for taking out a new... Read more

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Real value for money.

Review by Carole | 30 August 2017, 21:39 PM | 0 comment

Value for money policies where you choose your level of insurance, and include existing medical condi... Read more

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Bad telephone assistance

Review by Kaye | 30 August 2017, 21:39 PM | 2 comments

I went in a month ago andhalf completed application price for gold levelwas 426.83 seniors cruise it ... Read more

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Value for Money

Great value, easy to apply, but hard to claim

Review by Karen L Richter | 24 August 2017, 12:56 PM | 1 comment

Value for money excellent, but have trouble claiming, you must have receipts/paperwork for everything... Read more

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Great value, good service, friendly people.

Review by Nesbitt | 24 August 2017, 12:56 PM | 0 comment

Have had quotes from other companies which were more expensive and did not cover nearly as much. The ... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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