Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.6/10

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7.6/10
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I was able to purchase my travel insurance with no problems at all.

Review by Zennie Jardine | 26 December 2017, 21:47 PM | 0 comment Reviewed by Zennie Jardine on 26 December 2017, 21:47 PM

Customer Service Officer (Cathy) was efficient and pleasant.

I tried to purchase my trave... Read more

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Great rates and easy to understand

Review by Graham McKewin | 22 December 2017, 14:36 PM | 0 comment Reviewed by Graham McKewin on 22 December 2017, 14:36 PM

Ten out of Ten would recommend to all of my friends . . . . . . . . . Read more

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Easy to take out a policy on-line.

Review by David Linfoot | 22 December 2017, 14:36 PM | 0 comment Reviewed by David Linfoot on 22 December 2017, 14:36 PM

The best rating of Insurance is based on claims experience - fortunately I have not (yet) had to clai... Read more

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Cost Effective and the best for Pre-Existing Conditions

Review by Greek Traveller | 20 December 2017, 15:52 PM | 0 comment Reviewed by Greek Traveller on 20 December 2017, 15:52 PM

The application process is very easy. A cost premium and the best insurer for covering pre-existing m... Read more

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Great value

Review by Alan | 18 December 2017, 16:50 PM | 0 comment Reviewed by Alan on 18 December 2017, 16:50 PM

Not always easy being a senior with prior medical condition. InsureandGo's premium was very comp... Read more

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Insure and go are a great company

Review by Steve | 15 December 2017, 13:44 PM | 0 comment Reviewed by Steve on 15 December 2017, 13:44 PM

Great insurance company but did have a claim and it took awhile to get back my money but in the end I... Read more

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cruise insurance

Review by Gisela Neylon | 15 December 2017, 13:44 PM | 0 comment Reviewed by Gisela Neylon on 15 December 2017, 13:44 PM

I liked how the insurance process online went smoothly. Instant quote and adding on pre existing medi... Read more

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Quick, efficient, cost saving

Review by Lynn | 14 December 2017, 11:34 AM | 0 comment Reviewed by Lynn on 14 December 2017, 11:34 AM

I spoke to a customer service representative >name removed<, who knew the product I was interes... Read more

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excellent service

Review by Catrina | 14 December 2017, 11:34 AM | 0 comment Reviewed by Catrina on 14 December 2017, 11:34 AM

Have used Insure and Go three times now and recommended them to other people. Good cover for pre-exi... Read more

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Average - I'd consider other options first

Review by Susie Staton | 14 December 2017, 11:34 AM | 0 comment Reviewed by Susie Staton on 14 December 2017, 11:34 AM

I had an annual policy as I preferred this style since having found this at TID originally. Insure &a... Read more

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Refused travel delay due to one word difference

Review by Leanne Atchison | 14 December 2017, 11:33 AM | 0 comment Reviewed by Leanne Atchison on 14 December 2017, 11:33 AM

Do not use this insurance. We were only going domestic but I felt we should have insurance. Our fligh... Read more

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Easy to get insured

Review by James Heslehurst | 11 December 2017, 16:39 PM | 0 comment Reviewed by James Heslehurst on 11 December 2017, 16:39 PM

Everything straight forward, only other comment I have insured with insureandgo many times, and I hav... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
Under 100
age limit
Under 100
multi trip duration
Choose from 30, 45 and 60 days
luggage cover
Choose between $500-$700 per item limit
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