Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.1/10

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Value for Money

7.3/10
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Overall a great experience.

| | 0 comment Reviewed by John on 15 January 2020, 11:55 AM

Chose In & Go because of positive reviews, easy to read product disclosure. Web site was easily n... Read more

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I found value for money travel insurance

| | 0 comment Reviewed by Kevin Moore on 09 January 2020, 12:27 PM

I made numerous inquiries in relation to travel insurance, and I found that the one the gave the best... Read more

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Great value and efficient

| | 0 comment Reviewed by Mary Mangos on 07 January 2020, 15:32 PM

So easy to navigate and select what type of insurance you require. Takes no time at all and is great ... Read more

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Value for money travel insurance

| | 0 comment Reviewed by Kevin Moore on 02 January 2020, 14:29 PM

I am a mature aged person in good health, maintain a healthy life style ie swimming, walking, bike ri... Read more

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Pre existing medical condition needed

| | 0 comment Reviewed by donk on 25 December 2019, 21:45 PM

While I can get pre existing medical condition coverage, it is very expensive. I have used Insuranean... Read more

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Comprehensive overseas coverage at reasonable price.

| | 0 comment Reviewed by Ruth Procter on 25 December 2019, 21:45 PM

I got a quote from NRMA which was hugely expensive so decided to get a quote from InsureandGo. I was ... Read more

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They do what they say

| | 0 comment Reviewed by Craig Desmond Jones on 25 December 2019, 21:44 PM

Have made a claim with them and they paid up promptly when we provided the right documents.
That&... Read more

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International Seniors Travel Insurance

| | 0 comment Reviewed by Cynthia OKeefe on 23 December 2019, 10:34 AM

This is the first time I have used InsureandGo for international travel, previously only for domestic... Read more

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Good support from online chat facility

| | 0 comment Reviewed by Kevin Perry on 20 December 2019, 16:34 PM

In comparison to other well known Brands offering the same Insurance cover , InsureandGo was more Com... Read more

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claim all paid - no fuss

| | 0 comment Reviewed by Alan F on 19 December 2019, 08:43 AM

I took out a family policy for overseas travel. About 6 weeks or so later, I suffered a medical probl... Read more

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Great service.

| | 0 comment Reviewed by Marina Perera on 18 December 2019, 09:42 AM

Very helpful in getting the insurance. No complications in filling in the medical checklist.Confirmat... Read more

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Worst experience

| | 2 comments Reviewed by Cecile Wilson on 16 December 2019, 12:51 PM

Unprofessional, unavailable, had to send the same documents over and over again for weeks , you never... Read more

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InsureandGo FAQ

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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