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Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 6.8/10

Customer Experience

6.8/10
6.8/10

Value for Money

7.1/10
7.1/10

Claims Experience

5.7/10
5.7/10
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Saving with my annual multi-trip

Review by Gareth56 | 05 March 2013, 03:01 AM | 0 comment

I bought the Annual Multi-trip policy as I have to travel to India quite often on business trips. I n... Read more

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Not a good experience

Review by OliviaW | 05 March 2013, 01:04 AM | 0 comment

I bought a domestic travel policy but due to some unforeseen cirsumstances I had to cancel my trip at... Read more

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Gold polies a biut expensive.

Review by rubikscube | 04 March 2013, 15:07 PM | 0 comment

The single-trip insurance policy was what I opted for as I was planning a holiday with friends. The b... Read more

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Great value annual multi-trip

Review by CharlotteGrey | 28 February 2013, 19:21 PM | 0 comment

I make frequent trips worldwide and have a multi trip policy with Insure and Go for a couple of years... Read more

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Definitely use them again.

Review by Jamie6 | 26 February 2013, 12:34 PM | 0 comment

Mine was a Domestic travel policy. The staff at Insure and Go was really helpful. The policy covered ... Read more

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Absolutely Absurd - don't use them.

Review by MatthewVoon | 25 February 2013, 12:15 PM | 0 comment

During my to visit India. I participated in a local game that was being played and ended up breaking... Read more

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Great to deal with, no hassle medical claim

Review by Steven_Bradley | 25 February 2013, 12:04 PM | 0 comment

I purchased the family Annual multi-trip travel insurance. I paid for cover for my wife and myself an... Read more

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Easy to understand policies

Review by BruceWelling | 22 February 2013, 00:31 AM | 0 comment

My experience with InsureandGo has been fairly good. Their policies are not ambiguous. The terms and ... Read more

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Satisfied with their service this time.

Review by Alexander | 22 February 2013, 00:29 AM | 0 comment

I was at Disneyland with my family and there was a minor accident and I was bruised. Although, the “s... Read more

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Shop around before you buy.

Review by Cooper23 | 21 February 2013, 23:57 PM | 0 comment

I am new to travel insurance. The one-trip insurance policy that I took out in a hurry for a family h... Read more

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Thanks Insureandgo.

Review by Lucy55 | 21 February 2013, 23:31 PM | 0 comment

I purchased insurance from InsureandGo. I had to cancel my travel to Indonesia due to some unforeseen... Read more

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Really sympathetic - thanks Insureandgo

Review by LucasM12 | 21 February 2013, 23:25 PM | 0 comment

I opted for the one-trip insurance of INSUREANDGO and the experience was good. Getting insured was qu... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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