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Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.5/10

Customer Experience

7.5/10
7.5/10

Value for Money

7.7/10
7.7/10

Claims Experience

6.2/10
6.2/10
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Simple Review

Review by Ying Wan | 28 July 2018, 21:32 PM | 0 comment

Better rates than most and clear description of products. Please accept any comments or no comments b... Read more

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So Far, So Good.

Review by Gary | 27 July 2018, 15:14 PM | 0 comment

We have not used InsureandGo before. The price and coverage seems very good. We will be on a cruise a... Read more

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The best premium available with a special promotion...

Review by A.Nelson D'Silva | 26 July 2018, 21:37 PM | 0 comment

I normally take out travel insurance via the bank sponsored insurer (name withheld) who charged an en... Read more

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Fast and affordable online insurance

Review by Jennifer Cheng | 26 July 2018, 11:25 AM | 0 comment

Was an easy user friendly platform. Took no longer than a few minutes to buy insurance online. 3 diff... Read more

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Excellent product.

Review by Andlep | 26 July 2018, 11:23 AM | 0 comment

Easy to use website made completing the application quick and painless. Loved how I could have pre-ex... Read more

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Travel insurance review

Review by Lorraine Rhind | 26 July 2018, 11:23 AM | 0 comment

The rate quoted was competitive and fairly easy to organise. I was able to include medical history ea... Read more

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Not what you wanted

Review by Nikitas | 23 July 2018, 11:54 AM | 0 comment

I bought this travel insurance thinking I would be covered for the period of my travel.... ahhhh no.... Read more

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Ease of use & excellent pricing makes me only u...

Review by Lyn | 19 July 2018, 11:14 AM | 0 comment

You lead the market in travel insurance, haven't had a claim thankfully but am sure if we do you&... Read more

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Great Travel Insurance

Review by Michael Burton | 19 July 2018, 11:11 AM | 0 comment

My wife & I cruise regularly and always use Insure & Go.. they are terrific in price & se... Read more

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good value and simple to use

Review by GV56 | 19 July 2018, 11:11 AM | 0 comment

compared to other travel insurance groups this is a good value offer. the online application is very ... Read more

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Fair and efficient

Review by Bill Bowie | 19 July 2018, 11:10 AM | 0 comment

Our recent claim experience was relatively stress-free and gave us a very satisfactory result. The w... Read more

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Easy and fast web site

Review by David S | 19 July 2018, 11:10 AM | 0 comment

The web site was easy to follow, options available were good. Price was fair and response from accept... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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