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Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.1/10

Customer Experience

7.1/10
7.1/10

Value for Money

7.3/10
7.3/10

Claims Experience

5.9/10
5.9/10
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Value for money

Review by Gail Page | 22 January 2018, 11:57 AM | 0 comment

Only had to make 1 claim in many trips insured by you. Needed to provide enough paperwork to write a ... Read more

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A good experience

Review by Christine Drake-Brockman | 22 January 2018, 11:57 AM | 0 comment

Very happy with the value for money aspect, but disappointed that my calls were never returned after ... Read more

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Value for Money

Awesome

Review by Karena Railton | 19 January 2018, 11:41 AM | 0 comment

I always insure with Insure and Go as my husband needs the pre existing. Always great value, claims w... Read more

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Excellent

Review by Tim Tekin | 19 January 2018, 11:41 AM | 0 comment

Top product with no fuss attitude. You only pay for what you need as an option every insurance compan... Read more

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Value for Money

Excellent Value

Review by Tim O'Shea | 17 January 2018, 09:18 AM | 0 comment

This is our second year of 12 months cover for a couple. For multiple trips it is so reassuring and ... Read more

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Value for Money

Competitive Pricing & Incusions

Review by Michelle Pallett | 17 January 2018, 09:18 AM | 0 comment

I have used Insure & Go for travel insurance twice now & would not go past them for value for... Read more

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Value for Money

Not a difficult experience

Review by David Thomas | 16 January 2018, 16:35 PM | 0 comment

The travel Insurance application was all done on the computer with each question logically following ... Read more

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Value for Money

Easy and affordable in giving peace of mind..

Review by Terry Ryan | 16 January 2018, 16:35 PM | 1 comment

The site is easy to navigate giving up the information required quickly and non complex..have no prob... Read more

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Insureandgo

Review by Maggie O'Leary | 16 January 2018, 11:03 AM | 0 comment

I have always enjoyed InsureandGo being my Travel Insurance Company and after one claim after many ye... Read more

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seniors Travel Insurance

Review by Jacqui Rawlinson | 15 January 2018, 17:27 PM | 0 comment

Whilst never having so far to make a claim, have used this Company many times with no probs. Really l... Read more

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Value for Money

Awesome

Review by Margaret Duffy-Marin | 15 January 2018, 17:26 PM | 0 comment

When I wish to Travel I make sure I have the security and peace of mind, and Insure and go Read more

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Claims Experience

Unlucky while travelling so had to make a claim

Review by Fred Diwell | 15 January 2018, 17:26 PM | 0 comment

The claims were dealt with professionally, albeit slowly until additional documentation was provided ... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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