Compare Travel Insurance Travel Insurance Companies Insure and Go

Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.3/10

Customer Experience

7.3/10
7.3/10

Value for Money

7.6/10
7.6/10

Claims Experience

6.1/10
6.1/10
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Alone in Bali

Review by Bronwyn | 26 April 2018, 11:53 AM | 0 comment

Insure and Go was my friend on the phone when I was ill and alone in a small clinic in a remote part ... Read more

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Well i dealt with it online but was easy to follow ...

Review by Baylee Parks | 26 April 2018, 11:53 AM | 0 comment

Easy to use and thats what i liked. Not very good with technology so this was very straight forward. ... Read more

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Always helpful in clarifying policy details and han...

Review by Ian Gannell | 24 April 2018, 17:20 PM | 0 comment

When taking out the policy originally, we asked questions about the coverage of an annual policy and ... Read more

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I have made only one claim in several years and it ...

Review by Margaret Combley | 23 April 2018, 16:15 PM | 0 comment

In February 2018 I went to Cambodia with my daughter and she was included on my insurance policy. She... Read more

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Travel insurance

Review by Diane Peters | 20 April 2018, 12:34 PM | 0 comment

Very good to deal with I was able to cancel one policy and take out a cheaper one with them no troubl... Read more

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good value

Review by Debbie Cooke | 19 April 2018, 15:53 PM | 0 comment

Haven't traveled yet. All companies are good until you put in a claim. Hopefully if I have to (ho... Read more

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Courteous and helpful

Review by Kevin Bracken | 16 April 2018, 17:04 PM | 0 comment

My wife had a kidney transplant 10 years ago and this is the only company we could find that would co... Read more

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Easy to buy and easy to claim

Review by Goodie | 16 April 2018, 17:04 PM | 0 comment

We recently went on a cruise holiday, the insurance was easy to buy (except I couldn't work out h... Read more

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New Customer - so far so good

Review by AndyP | 16 April 2018, 17:04 PM | 0 comment

Only just changed to Insure and Go. Saw the advert in RACV email. Was previously with QBE and we like... Read more

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Approachable

Review by Susan Neve | 16 April 2018, 17:03 PM | 1 comment

kept me up to date at where my claim was. Dont think I should have been penalised for another excess ... Read more

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Unhelpful

Review by Gail King | 16 April 2018, 17:03 PM | 0 comment

I purchased travel insurance online and i had mistakenly put the return date as 2 days early. I calle... Read more

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Claiming was not a nightmare

Review by Robyn clark | 13 April 2018, 16:04 PM | 0 comment

I have taken out cruise insurance with Insure and Go the last few times I have travelled. On my last ... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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