Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 7.6/10

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Easy to buy but hard to cancel

Review by Danielle Tizzone | 11 February 2019, 12:31 PM | 0 comment Reviewed by Danielle Tizzone on 11 February 2019, 12:31 PM

Received poor customer service whilst trying to cancel a policy (forgot to add something to the polic... Read more

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Easy to apply

Review by Steve Mitchell | 31 January 2019, 10:44 AM | 0 comment Reviewed by Steve Mitchell on 31 January 2019, 10:44 AM

Have not had to claim and I hope if we have to it will be as easy as applying for the insurance. Read more

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Straight forward Claims process!

Review by Vivian Thanh | 30 January 2019, 11:07 AM | 0 comment Reviewed by Vivian Thanh on 30 January 2019, 11:07 AM

We experienced very last minute flight cancellations during our stay in Japan. Contacted Insure and G... Read more

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Cruise policy

Review by Robyn clark | 30 January 2019, 11:06 AM | 0 comment Reviewed by Robyn clark on 30 January 2019, 11:06 AM

I lost a bracelet whilst on a cruise. I ensured I had all the necessary paperwork from the ship, lodg... Read more

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Easy to insure

Review by Les Jones | 30 January 2019, 11:06 AM | 0 comment Reviewed by Les Jones on 30 January 2019, 11:06 AM

Easy Web site to use. However, expand explanation on what is actually covered eg. Is repatriation to ... Read more

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great pricing

Review by Frank C | 30 January 2019, 11:05 AM | 0 comment Reviewed by Frank C on 30 January 2019, 11:05 AM

we have used InsureandGo many times. It would be great if you could log on and get a better price for... Read more

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Overall good

Review by Maureen Bridge | 25 January 2019, 12:58 PM | 0 comment Reviewed by Maureen Bridge on 25 January 2019, 12:58 PM

We generally find the website easy to navigate and the quote process efficient. To date the value for... Read more

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Great Rates

Review by Sandra Nguyen | 25 January 2019, 12:58 PM | 0 comment Reviewed by Sandra Nguyen on 25 January 2019, 12:58 PM

It's a very easy website to navigate through. I like the idea of comparing all the policies next ... Read more

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I am an "Insure and Go" repeat customer

Review by David Coysh | 25 January 2019, 12:58 PM | 0 comment Reviewed by David Coysh on 25 January 2019, 12:58 PM

I obtained travel insurance through "Insure and Go" in 2018 because it was the cheapest. When my trav... Read more

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Excellent Insurance Company with no fuss claims process

Review by Claude Savino | 21 January 2019, 13:14 PM | 0 comment Reviewed by Claude Savino on 21 January 2019, 13:14 PM

Have used Insure and Go 3 times now and they always cover pre existing conditions and we had to make ... Read more

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Excellent service

Review by Brendan Kelly | 18 January 2019, 11:07 AM | 0 comment Reviewed by Brendan Kelly on 18 January 2019, 11:07 AM

Having to reschedule our trip due to family illness we made a claim for the costs involved and our cl... Read more

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Totally satisfied

Review by Graham Harrold | 18 January 2019, 11:07 AM | 0 comment Reviewed by Graham Harrold on 18 January 2019, 11:07 AM

Website works well even for a 68 year old. Last year was bitten by dog in Thailand, had to have hospi... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
Under 100
age limit
Under 100
multi trip duration
Choose from 30, 45 and 60 days
luggage cover
Choose between $500-$700 per item limit
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