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Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 5.7/10

Customer Experience

5.7/10
5.7/10

Value for Money

6.0/10
6.0/10

Claims Experience

4.8/10
4.8/10
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great value

Review by George Gibbs | 11 November 2016, 11:58 AM | 0 comment

for older people this is a great deal from a top insurer . could not fault the benefits offered Read more

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Cruise travel insurance covers everything.

Review by Marilyn Gale | 10 November 2016, 12:17 PM | 0 comment

I have only ever taken out cruise insurance, but, have found it covers everything I think could go wr... Read more

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awesome

Review by George Gibbs | 10 November 2016, 12:17 PM | 0 comment

very happy with the offer and the cover of the travel insurance by comparison to the other companies ... Read more

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Very Good

Review by Janice Eckart | 07 November 2016, 12:47 PM | 0 comment

When I compared all travel insurance this was the best for me,I was looking for a cheaper one that I ... Read more

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NEVER INSURE WITH ANYONE ELSE

Review by Ernie Velonas | 04 November 2016, 12:05 PM | 0 comment

I insured my mother for her holiday to Greece.
Unfortunately she got ill while overseas and we lo... Read more

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Morally bankrupt and no recognition of a human bein...

Review by Christine Zander | 06 October 2016, 11:22 AM | 0 comment

We were in China when a respiratory infection made me very ill and we had to miss a post tour. In Chi... Read more

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Insureandgo policy is worthless

Review by Chris | 06 October 2016, 09:09 AM | 0 comment

Do not waste your money on INSUREANDGGO. I dont believe you will see an authentic positive review of... Read more

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Won't pay for flights cancelled due to weather

Review by Julie Sprigg | 04 October 2016, 11:15 AM | 0 comment

DO NOT USE THIS INSURANCE COMPANY. When my internal flight in Mongolia was cancelled due to weather a... Read more

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Lost Mobile Overseas

Review by Sunil | 26 August 2016, 10:07 AM | 2 comments

I Lost my smartphone overseas(stolen) and was not able to claim any money however all required docume... Read more

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InsureandGo owned by MAPFRE - be warned!

Review by PHF | 18 August 2016, 15:56 PM | 0 comment

MAPFRE owns InsureandGo and Tick hence all your communications and assistance, if there is a problem,... Read more

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Legit claim fully rejected. DO NOT USE THEM!!!

Review by Imre | 15 July 2015, 17:14 PM | 0 comment

I had a round trip booked, meeting, hotel booking, etc. My flight was diverted due to aircraft breakd... Read more

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Great price, very quick to answer queries

Review by Lisaaaaaa | 29 June 2015, 19:41 PM | 0 comment

They were really good. Good value, easy to buy, terms were easy to read and they were quick to reply ... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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