Compare Travel Insurance Travel Insurance Companies Insure and Go

Insure and Go Reviews

Insure and Go has been providing travel insurance since 2000. Travel with confidence and cover your trip with one of InsureandGo's award-winning travel insurance packages. Policies are available to those under 100 years who are residents of Australia. Dependants travel for free with parent or grandparent. Their 24/7 emergency assistance is provided by Mapfre assistance and they are underwritten by Mitsui Sumitomo Insurance Company.

Overall rating 6.0/10

Customer Experience

5.9/10
5.9/10

Value for Money

6.4/10
6.4/10

Claims Experience

4.5/10
4.5/10
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Great value, good service, friendly people.

Review by Nesbitt | 24 August 2017, 12:56 PM | 0 comment

Have had quotes from other companies which were more expensive and did not cover nearly as much. The ... Read more

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Great value, easy to apply, but hard to claim

Review by Karen L Richter | 24 August 2017, 12:56 PM | 0 comment

Value for money excellent, but have trouble claiming, you must have receipts/paperwork for everything... Read more

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GREAT SERVICE

Review by Donna Holmes | 21 August 2017, 12:18 PM | 0 comment

5 STAR RATING LOVE YOUR INSURANCE THATS WHAT PEOPLE LIKE CHEAP RATES I HAVE USED THEM IN THE PAST AN... Read more

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Satisfaction and security

Review by Cecilia Gray | 21 August 2017, 12:18 PM | 0 comment

All has been good so far but I have never had to make a claim. I hope all remains the same if i ever ... Read more

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Good

Review by Machamma | 21 August 2017, 12:19 PM | 0 comment

You need to increase the cover period from 3 to 6 months for seniors who are 65 and over. Cover more ... Read more

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very good price but poor understanding of health is...

Review by garry yannakis | 21 August 2017, 13:12 PM | 0 comment

This company presents with good value for money but has a poor understanding of health issues.I have ... Read more

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Good quality travel insurance

Review by Susan Hall | 17 August 2017, 10:42 AM | 0 comment

I have a pre existing condition, which other insurers will not cover. Insure and go take a thorough h... Read more

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It takes a load off

Review by Sherryn Sheppard | 02 August 2017, 14:58 PM | 0 comment

I know when I purchase insurance here I'm covered for all cruise evacuations and for any other un... Read more

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Ombudsman

Review by loslocos | 01 August 2017, 12:48 PM | 0 comment

Avoid. Something has gone seriously wrong with insureandgo. Had been using them for several years wit... Read more

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The 15% off through Spreets seems genuine.

Review by \\Peter | 31 July 2017, 11:34 AM | 0 comment

I compared the quote to 1. my health insurer,2. my employer's travel insurer and 3. my bank, whe... Read more

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Excellent service

Review by Cara Easthope | 26 July 2017, 16:15 PM | 0 comment

A very helpful consultant that dealt with my requirements in a most professional way and being offere... Read more

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Easy to purchase online.

Review by Carol Redman | 24 July 2017, 11:44 AM | 0 comment

After shopping around I found your Insurance affordable and met my needs on my travels.
Also, t... Read more

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InsureandGo FAQ's

How many people can I include in my policy?

The more the merrier right? Insure and Go allows you to buy a policy up to 10 adults online.

Am I covered if I go on a cruise?

Yes you are. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes as long as you pay for their winter sports package. You’re covered for unlimited medical evacuation from the slopes, $600 for your pre-booked Lift Passes and Ski Packs and $1,250 cover for damage to your winter sports equipment.

Are kids covered for free?

Yes, that’s right, kids will be covered at no added cost! Dependent children and grandchildren are included for free as long as they are under 21 years of age and not in full time employment .

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

What additional extras are there?

You can pay for golf cover so that you have protection for your golf equipment and any pre-paid green fees or tuition fees.

Am I covered if my tour company collapses?

Yes, they cover for an event causing the cancellation of all, or part of your trip which happens after you purchased your policy which results in the travel services provider no longer carrying out its business.

I’m not an Australian resident- can I buy cover?

Yes, as long as you have valid Medicare cover, private health care or student travel

What size moped or motorbike am I covered to ride overseas?

You’re covered to ride a bike over 125cc only if you hold a current and valid license required for driving an equivalent rated motorcycle in Australia.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? No problems! You can extend your policy with for up to a year, as long as your initial policy has not expired. Just give them a call on 1300 401 177.

Do they cover for my rental vehicle excess?

Yes, for up to $4000. The rental car must have no more than 9 seats and not be driven off a Public Highway. The rental contract duration has to be less than 15 consecutive days.

What is their cooling off period?

14 days.

Who underwrites them?

This insurance is underwritten by Mitsui Sumitomo Insurance Company, Limited, ABN 49 000 525 637, AFSL 240816. Mitsui Sumitomo has appointed Mapfre Insurance Services Australia Pty Ltd, ACN 140 219 594 (InsureandGo) as its authorized Representative to deal with this insurance product.

Where are they based?

Sydney!

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