Buying travel insurance shouldn’t be complicated, which is why Fast Cover have made it Fast and Simple. You can enjoy your holiday because they can provide cover for many unexpected circumstances just in case something goes wrong. They offer 24/7 emergency assistance no matter where you are in the world and are underwritten by Certain Underwriters at Lloyd's.
I'm writing my first ever negative review and if I would give this scummy company 0 stars if I co... Read more
Let me tell you something. And it's all good. If you are a Australian of a certain age (senior ... Read more
Every insurance is great until you have to use it - then you find out how good it is or isn't. Un... Read more
The policy was extremely good value and very easy to set up over the phone, with no excess.
Unfor... Read more
... and they even pay out too! The online claim form was a little long as it was one size fits all to... Read more
Buying my travel insurance online was easy & clear! Very good price for more cover than the other... Read more
The title says it all - now to hope the trip goes so well and that if there are any issues, the claim... Read more
I found it very easy to purchase this cover for my niece for our upcoming trip. I wrote an email to F... Read more
Myself and partner purchased a full comprehensive Duo Travel Insurance Policy to travel to Europe in ... Read more
One simple phone call - lovely helpful manner on phone. Fast, efficient and very friendly. Hardly pu... Read more
Cheap and affordable, customer service always great. Have used fast cover 4 times now and made a clai... Read more
I found Fast Cover Travel Insurances Policy to be absolute rubbish.Air New Zealand lost my luggage on... Read more
You can only purchase insurance for parties of two adults and up to 10 children online. If you have a larger group, call Fast Cover to see how many additional people can be added to your policy.
Yes, you are covered for cruises by purchasing Plan M or Plans A, B, C or S and selecting Cruise. If you are cruising Australian waters you must purchase region 2.
Yes if you purchase Comprehensive Policy including Snow cover. Purchasing the Snow Travel Insurance policy provides cover for off piste skiing, snow cat skiing, heli skiing, advanced terrain and snow-mobiling. It covers you for ski equipment, prepaid ski passes and ski hire and lessons.
You can remove the standard $200 Excess to $0 or reduce the excess amount to $100 on Plans A, B, C, E, M or S by paying an additional premium. There is no Excess on Domestic policies & Plan D.
Fast Cover allows you to add on a Cruise option. The Comprehensive Plans also let you add on a snow option. On most policies, there are options to adjust your Excess levels, increase the cover on specified luggage items, add on an Adventure Pack, Golf Pack, Bicycle Pack or Rental Vehicle Insurance Excess.
No, Fast Cover doesn't provide protection from insolvency.
This policy is only available to travellers who are permanent residents of Australia unless otherwise agreed.
You are covered to ride a moped or scooter with an engine capacity of 50cc or less if hold a current Australian drivers licence or drivers licence for the country you are riding in. For a moped or motorbike with an engine capacity greater than 50cc you must also hold a current Australian Motor Cycle Licence or motor cycle licence for the country you are riding in to be covered.
12 months.
If you decide to lengthen you trip you can do so for up to 12 months. Call Fast Cover on 1300 409 322.
Fast Cover will reimburse the rental vehicle excess or the cost of repairing the vehicle whichever is the less if, during the journey, the rental vehicle is involved in an accident or is damaged or stolen while in your custody.
Fast Cover is underwritten by Hollard, one of the world’s leading insurers.
14 day no questions asked money back guarantee.
Level 31/31 Market St, Sydney NSW 2000
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1 comment on this review
Thank you for posting your review. Be it good or bad, reviews are always helpful for us to improve our service.
Whilst PDS’ are lengthy documents, they are written to include all possible scenarios, so travellers are aware prior to purchasing their policy, what is and isn’t covered. As a general rule, if something isn’t specifically mentioned in the PDS as being covered, then it is NOT covered. We’ll do everything we can, but ultimately it is up to you as the traveller to determine whether the policy is right for you and your circumstances.
We’ve been working hard and as fast as we can to help 1000’s of travellers come home to Australia, change travel date and put policies on hold. We’re sorry on this occasion we weren’t able to settle your claim as fast you’d have liked.
If you are unhappy with the amount paid on your claim, as communicated with any claim settlement, you are always welcome to have the amount paid reviewed. Details can be found here: https://help.fastcover.com.au/article/630-i-am-not-happy-with-my-claim-outcome-what-do-i-need-to-do
Regards,
Craig
20 April 2020, 16:21 PM