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Downunder Travel Insurance Reviews

For over 20 years Downunder have been providing low cost travel insurance for destinations worldwide. Their policies can cover up 12 months worth of travel and dependant children under 21 are included for free. Policies are available to those under 59 years of age. They offer 24/7 emergency assistance no matter where you are in the world. DUinsure policies are underwritten by Certain underwriters at Lloyds.

Overall rating 6.7/10

Customer Experience

6.7/10
6.7/10

Value for Money

6.7/10
6.7/10

Claims Experience

5.5/10
5.5/10
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Thankful to have them

Review by Brooke86 | 21 February 2013, 23:53 PM | 0 comment

I had to travel to New York for an Academic lecture and was recommended to take out insurance plan fr... Read more

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Still looking around

Review by LiamGall | 21 February 2013, 23:50 PM | 0 comment

The backpacker plan by DOWNUNDER was my first experience getting insured and it was alright. All was ... Read more

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Painful claims, beware

Review by Hannah_Graham | 21 February 2013, 23:14 PM | 0 comment

I purchased a few comprehensive plans for my bosses who were travelling for work. One of them had an ... Read more

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Go with Dowunder for backpacker insurance.

Review by yaggy33 | 21 February 2013, 23:05 PM | 0 comment

I am an avid backpacker and the backpacker policy by downunder insurance is perfect for me. It protec... Read more

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Simple and uncomplicated

Review by Levy88 | 21 February 2013, 15:58 PM | 0 comment

I was travelling to Brazil for a vacation and went with Downunder as a recommendation from my friends... Read more

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Decent insurer

Review by eth56 | 21 February 2013, 02:18 AM | 0 comment

The experience was just fine but nothing out of the ordinary. The customer service was really slow an... Read more

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Easy peace of mind

Review by Lila | 20 February 2013, 13:13 PM | 0 comment

I took out a domestic insurance policy for my mother, she was visiting our relatives interstate. It d... Read more

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Impressive customer service

Review by Rydon5 | 19 February 2013, 11:21 AM | 0 comment

Before my last trip, when I was searching for travel insurance, I found Downunder via compare travel ... Read more

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A policy for all occassions

Review by Joshua34 | 19 February 2013, 10:12 AM | 0 comment

I am part of a third-generation family business and like everyone else travelling is a part of my wor... Read more

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Claim paid out, fast and courteous.

Review by William | 19 February 2013, 10:03 AM | 0 comment

I opted for the Downunder Comprehensive International Plan and am most satisfied with their service. ... Read more

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Thanks Downunder

Review by Anonymous User | 08 November 2012, 13:01 PM | 0 comment

I was lucky enough to win a competition at a travel expo in 2010 and earn $500 of insurance from Down... Read more

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Downunder FAQ's

How many people can I include in my policy?

The more the merrier right? DUinsure insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes if you purchase their cruise pack.

Am I covered for skiing and my equipment?

Yes you will be covered for skiing. However you will not be covered for ski equipment unless you purchase the winter sports package.

Are kids covered for free?

Yes, so long as they are dependent, younger than 21, travelling with you and named on your insurance certificate.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

Am I covered if my tour company collapses?

No, Downunder does not cover for insolvency. 

I’m not an Australian resident- can I buy cover?

You can purchase a policy if you are an Australian resident with access to Medicare only.

Am I covered to ride a motorbike?

You are covered so long as you carry current Australian motorcycle licence valid for the country you are travelling in.  

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

If you decide to lengthen you trip you can do so for up to 12 months.

Do they cover for my rental vehicle excess?

Yes, Downunder will cover rental vehicle excess or the cost of repairing the rental vehicle (whichever is the lesser) if you purchase their rental vehicle excess pack.

Who underwrites them?

Certain underwriters of Lloyds.

What is their cooling off period?

14 days

Where are they based?

Sydney!

FOUR FAST FACTS

Under 59
Under 59
Max trip duration 21 or 45 days
$750 per item limit
or
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