Compare Travel Insurance Travel Insurance Companies Downunder Travel Insurance

Downunder Travel Insurance Reviews

For over 20 years Downunder have been providing low cost travel insurance for destinations worldwide. Their policies can cover up 12 months worth of travel and dependant children under 21 are included for free. Policies are available to those under 59 years of age. They offer 24/7 emergency assistance no matter where you are in the world. DUinsure policies are underwritten by Certain underwriters at Lloyds.

Overall rating 6.7/10

Customer Experience

6.7/10
6.7/10

Value for Money

6.7/10
6.7/10

Claims Experience

5.5/10
5.5/10
Sort by: Date | Score | Claims | Value

Insurance not valid??

Review by Deborah Coren | 04 August 2017, 10:21 AM | 0 comment

Apparently my insurance is not valid as the cover period is not the same as my length of stay?! Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience
Verified Review Deborah Coren was invited by Downunder to write this review.

Terrible

Review by Madison | 30 March 2016, 16:30 PM | 1 comment

Had my bag stolen in Italy worth over $4,000, showed at least $2,000 worth of receipts and only got b... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience

Hassle free claiming

Review by Maggie | 18 September 2015, 12:33 PM | 0 comment

We were caught in Bali for a week due to volcano eruption in July. Claim was paid in full within 4 we... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience

unable to claim????

Review by ihritch | 04 August 2015, 11:15 AM | 1 comment

Took out travel insurance with Downunder (Allianz) and was hospitalised in Tokyo, $5,000 in costs and... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience

DU are as good as it gets

Review by C P | 28 January 2015, 17:33 PM | 0 comment

DownUnder as an agency are pretty good but thy can only offer the product they on-sell. In this case... Read more

Overall rating
Overall rating
Customer Experience
Value for Money

Car Rental Insurance FTW

Review by Luke Coughlan | 22 August 2014, 10:49 AM | 0 comment

I tried several travel insurance companies who offered a "budget" level medical insurance level, but ... Read more

Overall rating
Overall rating
Customer Experience
Value for Money

Great service and stress free claiming

Review by mjones | 22 July 2013, 19:28 PM | 0 comment

I went Surfing in Bali and fractured my rib and had to get an xray. Down Under Insurance sorted the w... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience

A harrowing experience

Review by AlexWeeman | 06 March 2013, 14:29 PM | 0 comment

Dealing with the staff of Downunder insurance has been a harrowing experience. Till the time I bought... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience

Money paid in full within 4 days. Highly recommend

Review by SophieWilliams | 04 March 2013, 16:35 PM | 0 comment

I travel frequently and have had really bad experiences with some travel insurance companies, but at ... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience

24 hour service - great.

Review by Zac454 | 04 March 2013, 16:31 PM | 0 comment

I get nervous when travelling to unfamiliar surroundings. The comprehensive insurance plan by Downund... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Claims Experience

Decent company

Review by SandraFinch | 22 February 2013, 01:25 AM | 0 comment

Overall, the services of Downunder are a decent company. Their service staff is efficient and the res... Read more

Overall rating
Overall rating
Customer Experience
Value for Money

policy that suits me

Review by Benjamin_Smith | 22 February 2013, 01:23 AM | 0 comment

The domestic insurance plan provides comprehensive cover that I would not have gotten with other insu... Read more

Overall rating
Overall rating
Customer Experience
Value for Money
Loading More Reviews ...
Sorting Reviews ...

Downunder FAQ's

How many people can I include in my policy?

The more the merrier right? DUinsure insures groups of up to 25. That means more fun for less hassle.

Am I covered if I go on a cruise?

Yes if you purchase their cruise pack.

Am I covered for skiing and my equipment?

Yes you will be covered for skiing. However you will not be covered for ski equipment unless you purchase the winter sports package.

Are kids covered for free?

Yes, so long as they are dependent, younger than 21, travelling with you and named on your insurance certificate.

Can I pay to reduce or cancel my excess?

Yes if you pay an additional premium when you purchase your policy.

Am I covered if my tour company collapses?

No, Downunder does not cover for insolvency. 

I’m not an Australian resident- can I buy cover?

You can purchase a policy if you are an Australian resident with access to Medicare only.

Am I covered to ride a motorbike?

You are covered so long as you carry current Australian motorcycle licence valid for the country you are travelling in.  

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

If you decide to lengthen you trip you can do so for up to 12 months.

Do they cover for my rental vehicle excess?

Yes, Downunder will cover rental vehicle excess or the cost of repairing the rental vehicle (whichever is the lesser) if you purchase their rental vehicle excess pack.

Who underwrites them?

Certain underwriters of Lloyds.

What is their cooling off period?

14 days

Where are they based?

Sydney!

FOUR FAST FACTS

Under 59
Under 59
Max trip duration 21 or 45 days
$750 per item limit
or
Our travel insurance comparison helps you save time, worry and loads of money!