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Cover-More Travel Insurance Reviews

Cover-More has been providing travel insurance to Australians travelling domestically and internationally for more than 25 years. With many different levels of cover, there’s a policy to suit every budget. Policies are available to those under 84 years. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assistance no matter where you are in the world. Underwritten by Zurich Australian Insurance Limited.

Overall rating 6.4/10

Customer Experience

6.4/10
6.4/10

Value for Money

6.3/10
6.3/10

Claims Experience

6.3/10
6.3/10
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Zero customer service. NEVER USE THESE GUYS!

Review by DH | 31 March 2014, 11:21 AM | 0 comment

Nine months after having a miscarriage while on holidays in the USA I am still getting bills from the... Read more

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Safe Travels

Review by llleesssaa | 03 March 2014, 02:05 AM | 0 comment

I have covered myself over 5 times now with covermore. after lots a research they were one of the bet... Read more

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First port of call

Review by troysimp | 31 December 2013, 11:57 AM | 0 comment

Having had several overseas trips lately, Cover More has now become my first port of call for travel ... Read more

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It was great to use 1Cover

Review by Anonymous User | 09 September 2013, 18:49 PM | 1 comment

Although we are healthy young & very fit 70 years olds, our trip was without incident free. It wa... Read more

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Handled claim to complete satisfaction

Review by Anonymous User | 29 August 2013, 18:23 PM | 0 comment

Have just organised our 6th Covermore policy for a trip in 2013. Only had one claim and it was handle... Read more

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Could not have given worse service

Review by brad | 28 March 2013, 17:47 PM | 0 comment

Covermore travel insurance could not have given me worse service. I mistakenly dated my period of tra... Read more

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Efficient service.

Review by jennys19 | 20 March 2013, 12:09 PM | 0 comment

I travel frequently and always use covermore. I found their level of service and standard of customer... Read more

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Very competitive prices.

Review by louman | 18 March 2013, 13:44 PM | 0 comment

Very competitive prices. Claimed for lost baggage with in Thailand. Didn't have receipts for most of ... Read more

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Covermore service was excellent.

Review by Mulyan | 14 March 2013, 16:33 PM | 0 comment

We purchased Covermore insurance on the advice of a friend and travel agent for our cruise trip. Our ... Read more

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I will defenitely use Cover-more again.

Review by Charmaine56 | 13 March 2013, 11:19 AM | 0 comment

I have now travelled twice with a Cover-more policy. And unfortunately on both ocassions I had to mak... Read more

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Get covermore.

Review by davey_p | 07 March 2013, 15:18 PM | 0 comment

Whenever I go travelling, I will go with covermore. I did not usually purchase travel insurance befor... Read more

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No hassles.

Review by T3r3ssa | 06 March 2013, 12:14 PM | 0 comment

During my 2 weeks in Bali, my daughter got sick. She had Bali Belly on and off since the end of the 1... Read more

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Cover-More FAQ's

How many people can I include in my policy?

On Cover-More's website you can only buy a policy for up to 6 people.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes if you purchase Cover-More’s snow sports activity option. This policy will cover for $1,500 worth of skiing equipment, $1,000 piste closure and $1,500 skiing pre-paid costs.

Are kids covered for free?

There is no limit on the number of children that can be covered under Cover-More Travel Insurance policies except for Corporate cover where the limit is 6. Accompanying children must be either your children or grandchildren and must be under 21 years of age and not engaged in full-time work.

Can I pay to reduce or cancel my excess?

Yes if you select their ‘buy-out’ option you can decrease your excess to nil.

What additional extras are there?

Cover-More allow you to increase the single item for luggage up to $4,500 by paying an additional premium. For multiple items the overall increase in limits cannot increase $7,000. You can also pay to increase car hire excess to $3,500.         

Am I covered if my tour company collapses?

Nope, you're not covered for any claims arising from the insolvency of any travel agent, tour operator, accommodation provider, airline or other carrier, car rental agency or any other travel or tourism services provider that provides services or accommodation.

I’m not an Australian resident- can I buy cover?

No, you can only buy cover if you are a resident of Australia and will be returning home before your policy ends. Non-Residents living outside of Australia can obtain Australian inbound travel insurance cover provided they return to their country of residence at the completion of the period of insurance (and within 18 months of the journey commencing).

What size moped or motorbike am I covered to ride overseas?

You are only insured to ride a bike up to 200cc irrespective of what’s on your license. There is no cover unless you hold a valid license in Australia for the same class of vehicle you are operating overseas, and you are wearing a helmet.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? You cannot extend your current policy, but it’s no problem to just purchase a new one. If a medical condition arises before buying the second policy, this condition may now be considered a pre-existing medical condition. So make sure you notify Cover-More if your health status changes at all.

Do they cover for my rental vehicle excess?

If you are planning to hire a car overseas, you may want to take out additional car hire excess to avoid a hefty bill from the rental company in the event of an accident. Both Options and Travel Sure already have car hire excess in place but you have the power to increase this excess to $3,500 for an additional premium loading. You are only covered for a rented sedan, campervan, hatchback or station-wagon (including 4WDs) rented from a licensed motor vehicle rental company.

Who underwrites them?

Insurance administered by Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) and issued by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507).

What's their cooling off period?

15 days.

Where are they based?

Sydney!

FOUR FAST FACTS

Under 84
Under 75
60 days
$500 per item limit
or
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