Cover-More Travel Insurance Reviews

Cover-More Travel Insurance reviews

Cover-More has been providing travel insurance to Australians travelling domestically and internationally for more than 25 years. With many different levels of cover, there’s a policy to suit every budget. Policies are available to those under 84 years. Dependants travel for free with parent or grandparent. They offer 24/7 emergency assistance no matter where you are in the world. Underwritten by Zurich Australian Insurance Limited.

Cover-More Travel Insurance reviews
Overall rating 6.5/10

Customer Experience

6.6/10
6.6/10

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5.9/10
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Value for Money

6.6/10
6.6/10
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Cover more

Review by Andieharrie | 29 May 2015, 12:31 PM | 0 comment Reviewed by Andieharrie on 29 May 2015, 12:31 PM

Always use cover more when we travel. Only had to make one claim, was relatively easy and paid quickl... Read more

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Bad

Review by ewanbb | 20 March 2015, 09:38 AM | 0 comment Reviewed by ewanbb on 20 March 2015, 09:38 AM

It wasn't very good because making a claim was a very complicated process, if i ever am lucky enough ... Read more

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Covermore no more

Review by Nirvana | 10 December 2014, 18:43 PM | 0 comment Reviewed by Nirvana on 10 December 2014, 18:43 PM

The terrible experience with insurance I have ever experienced, everyone takes covermore should first... Read more

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Great insurance company!

Review by Luwerba | 21 July 2014, 16:14 PM | 0 comment Reviewed by Luwerba on 21 July 2014, 16:14 PM

I will definitely be using this travel insurance company again next time I travel! I got really ill w... Read more

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basic review

Review by henry wj | 07 July 2014, 18:59 PM | 0 comment Reviewed by henry wj on 07 July 2014, 18:59 PM

overall very good but i don't often use them for any claims so it is hard to tell. the application pr... Read more

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Quick, simple, and good value

Review by troysimp | 07 July 2014, 18:44 PM | 0 comment Reviewed by troysimp on 07 July 2014, 18:44 PM

Cover More has become my first port of call for travel insurance. Cover More uniquely combines the 3 ... Read more

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Convenient

Review by Lauren | 16 June 2014, 14:58 PM | 0 comment Reviewed by Lauren on 16 June 2014, 14:58 PM

Cover-more is the most convenient travel insurance company for us to go through as it is preferred by... Read more

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Zero customer service. NEVER USE THESE GUYS!

Review by DH | 31 March 2014, 11:21 AM | 0 comment Reviewed by DH on 31 March 2014, 11:21 AM

Nine months after having a miscarriage while on holidays in the USA I am still getting bills from the... Read more

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Safe Travels

Review by llleesssaa | 03 March 2014, 02:05 AM | 0 comment Reviewed by llleesssaa on 03 March 2014, 02:05 AM

I have covered myself over 5 times now with covermore. after lots a research they were one of the bet... Read more

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First port of call

Review by troysimp | 31 December 2013, 11:57 AM | 0 comment Reviewed by troysimp on 31 December 2013, 11:57 AM

Having had several overseas trips lately, Cover More has now become my first port of call for travel ... Read more

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It was great to use 1Cover

Review by Anonymous User | 09 September 2013, 18:49 PM | 1 comment Reviewed by Anonymous User on 09 September 2013, 18:49 PM

Although we are healthy young & very fit 70 years olds, our trip was without incident free. It wa... Read more

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Handled claim to complete satisfaction

Review by Anonymous User | 29 August 2013, 18:23 PM | 0 comment Reviewed by Anonymous User on 29 August 2013, 18:23 PM

Have just organised our 6th Covermore policy for a trip in 2013. Only had one claim and it was handle... Read more

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Cover-More FAQ's

How many people can I include in my policy?

On Cover-More's website you can only buy a policy for up to 6 people.

Am I covered if I go on a cruise?

Yes, you don’t even need to pick a cruise specific policy. Here’s a top tip: Even if you’re travelling in Aussie water you still need to pick pacific.

Am I covered for skiing and my equipment?

Yes if you purchase Cover-More’s snow sports activity option. This policy will cover for $1,500 worth of skiing equipment, $1,000 piste closure and $1,500 skiing pre-paid costs.

Are kids covered for free?

There is no limit on the number of children that can be covered under Cover-More Travel Insurance policies except for Corporate cover where the limit is 6. Accompanying children must be either your children or grandchildren and must be under 21 years of age and not engaged in full-time work.

Can I pay to reduce or cancel my excess?

Yes if you select their ‘buy-out’ option you can decrease your excess to nil.

What additional extras are there?

Cover-More allow you to increase the single item for luggage up to $4,500 by paying an additional premium. For multiple items the overall increase in limits cannot increase $7,000. You can also pay to increase car hire excess to $3,500.         

Am I covered if my tour company collapses?

Nope, you're not covered for any claims arising from the insolvency of any travel agent, tour operator, accommodation provider, airline or other carrier, car rental agency or any other travel or tourism services provider that provides services or accommodation.

I’m not an Australian resident- can I buy cover?

No, you can only buy cover if you are a resident of Australia and will be returning home before your policy ends. Non-Residents living outside of Australia can obtain Australian inbound travel insurance cover provided they return to their country of residence at the completion of the period of insurance (and within 18 months of the journey commencing).

What size moped or motorbike am I covered to ride overseas?

You are only insured to ride a bike up to 200cc irrespective of what’s on your license. There is no cover unless you hold a valid license in Australia for the same class of vehicle you are operating overseas, and you are wearing a helmet.

How long is their single trip cover for?

12 months.

Can I extend my policy from overseas?

Having too much fun? You cannot extend your current policy, but it’s no problem to just purchase a new one. If a medical condition arises before buying the second policy, this condition may now be considered a pre-existing medical condition. So make sure you notify Cover-More if your health status changes at all.

Do they cover for my rental vehicle excess?

If you are planning to hire a car overseas, you may want to take out additional car hire excess to avoid a hefty bill from the rental company in the event of an accident. Both Options and Travel Sure already have car hire excess in place but you have the power to increase this excess to $3,500 for an additional premium loading. You are only covered for a rented sedan, campervan, hatchback or station-wagon (including 4WDs) rented from a licensed motor vehicle rental company.

Who underwrites them?

Insurance administered by Cover-More Insurance Services Pty Ltd (ABN 95 003 114 145, AFSL 241713) and issued by Zurich Australian Insurance Limited (ABN 13 000 296 640, AFSL 232507).

What's their cooling off period?

15 days.

Where are they based?

Sydney!

FOUR FAST FACTS

age limit
Under 84
age limit
Under 75
multi trip duration
60 days
luggage cover
$500 per item limit
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