What I like about Columbus is that they provide cover for travellers who are 70 and over. Unlike othe... Read more
Received a reminder to renew our multi trip holiday insurance from them which was good but when I tri... Read more
This is my third policy witht them. They are easy and quick to arrange a policy online. No problems a... Read more
I had to cancel my trip due to illness. I contacted the Columbus staff and they were very helpful to ... Read more
During my trip to South America and USA, I bought a policy with columbus. My camera, cash and mp3 wer... Read more
My planned trip to US involved flying to Chicago and taking the Amtrak California Zephyr to San Frans... Read more
I would like to thank Columbus Direct for their policy and exceptional service. My wife and I were ro... Read more
During my trip to India, I had severe stomach ache, most probably due to the local food there. When I... Read more
Their policies have extras for sports or snow sports. I purchased a policy for my ski trip to Japan e... Read more
They are good as long as you never make a claim! They are unresponsive to calls or emails when I was ... Read more
They make it impossible to claim. Excuses after excuses. My luggage was lost at the airport, they wou... Read more
While taking out a policy by phone, I specifically told them I had pneumonia and was told that I will... Read more
Policies are available for up to 8 travellers online, larger group policies are available on application.
Yes, however, it's important that you select a destination area that covers the international waters your ship may be travelling into. For instance, if your cruise takes you around the East Coast of Australia, the destination area of your policy will likely need to be 'South Pacific', even if the boat only docks in Australian ports. Your policy will then provide cover in case you need medical treatment or need to be repatriated from the ship while it is sailing in international waters. However there will be no medical cover while you're in Australia (ie ashore or at a port whereby Medicare services apply).
Yes if you purchase their snow sports activity option. This policy will cover for $25 million cover for overseas medical expenses plus ski equipment, ski pass cover, piste closure cover, avalanche delay cover and off piste skiing (inside resort boundaries with a qualified guide.)
Yes, that’s right, kids will be covered at no added cost! Columbus Direct will cover up to three dependent children (aged 2-18) and up to two dependent infants (aged 0-1) free when they travel with their parent or grandparent and are named on the policy. Dependents must not be in full time employment, and must be travelling with you. If your child has a coverable pre-existing condition you may need to pay an extra premium to have this included in you policy cover.
No, Columbus Direct does not offer a buy-out option.
Optional cover is available for winter sports and a wide range of other sports and adventure activities, plus certain work and volunteer activities. Pregnant travellers can apply for a cover extension to cover trips up to the 30th week of pregnancy and to include cover for childbirth and care of the newborn from week 26. (Terms and conditions apply.)
No, Columbus Direct do not cover for default of an operator.
You do not need to be an Australian citizen or permanent resident to buy this policy;
you are just required to have lived in Australia for the past three months.
Columbus Direct will cover you on-road automatically for an engine size of 125cc or less provided you wear a helmet and meet the licencing criteria outlines in their PDS. Optional extra cover is available for driving vehicles over 125cc on-road.
Extensions are available in some cases, subject to underwriter approval. You will need to apply for the extension at least 5 days before your policy expires.
Yes, they will cover up to $5,000 if you are required to pay for accidental damage, malicious damage, loss or theft of a vehicle you have rented from a licensed rental agency and whilst you are the driver.
Columbus Direct policies are underwritten by certain syndicates at Lloyd's of London. Columbus Direct Travel Insurance Pty Limited (ABN 99 107 050 582) is an Australian Financial Services Licence holder: No. 246636.
19 days provided you haven’t claimed or travelled under the policy.